Code Project Member FAQ

Table of Contents

• Code Project Membership
  • Why should I sign up?
  • Is it free?
  • How do I sign up?
  • How do I sign in to The Code Project?
  • I forgot my password (or never entered one in the first place).
  • I tried to retrieve my password, but it never arrived or, When I request an email confirmation letter to be sent it never arrives Why?
  • I can't sign in. Help!
  • The "remember me" button is checked but I keep getting signed out.
  • I can sign in but I can't download articles. Help!
  • Do I have to create a new account to use The Code Project, or sign in to my existing account?
  • I signed up with email address "me@mail.com" and username "Joe Programmer," but when I sign in using "Joe Programmer," it says it can't find my account.
  • How do I cancel my membership?
  • I have two accounts, can you merge them into one?
  • How do I change my email address?
  • How do I change my user name?
  • How do I unsubscribe from the newsletter?
  • Why am I not receiving the newsletter?
  • How do I disable my spam filter?
  • I signed up and am now getting spam at the address I signed up with. Why??
  • I'm having issues making the Facebook/Google+ login work in Opera. Help?
  
  
• CodeProject Groups
• How do I create a group?

Code Project Membership

1. Why should I sign up?

   Signing up allows you to:

   • Download ZIP files associated with articles
   • Post messages in Discussion Boards
   • Get a weekly update of new articles posted
   • Submit articles to automatically enter our monthly competitions
   • Bookmark your favourite articles
   • Participate in our surveys
   • Have your own page in the Who's Who list.
   • Have your name, email and signature pre-filled in the discussion board posting pages

   You can still read all articles and discussion boards without registering.

2. Is it free?

   Yes.

3. How do I sign up?

   You can join here.

4. How do I sign in to The Code Project?

   Enter your logon email address and password in the logon form (top left of the main page) and click "Sign in."

5. I forgot my password (or never entered one in the first place).

   Click here to retrieve your password. Remember to use the correct box for your email or name; you can use one or the other to retrieve your password.

   If you can't seem to enter the CAPTCHA required, please contact us and we will reset it for you.

6. I tried to retrieve my password, but it never arrived, or
   When I request an email confirmation letter to be sent it never arrives. Why?

   Either

   1. Your email server is having issues.
   2. Your inbox is full or restricted in some way.
   3. Your mailserver may have blacklisted us. Please check ask your admin to unblock us.
   4. Your corporate firewall or email filter is blocking our emails.
   5. The email address you are using to sign-in is no longer active.
   6. Your email server or client is rejecting The Code Project email because it thinks the password notice is spam.
   7. You are using an email system that requires the sender to confirm an email that has been sent. We cannot manually confirm emails due to the volume of emails we send. Please disable these systems if you wish to get notifications from The Code Project.
   8. There is a network issue somewhere between your server and our server.


7. I can't sign in. Help!

   There are a few things you need to check:

   1. Have you signed up? If you get the weekly newsletter, then you have an account with us.
   2. You need to log on using your email address, not your name.
   3. Do you have your password? If not, then click here to retrieve your password. If you get the newsletter, then make sure you enter the email address that the newsletter is sent to.
   4. Did you make a spelling mistake when you signed up, or when you tried to sign in?
   5. Have you got cookies enabled? Before you say 'Yes' check that you haven't inadvertently blocked them for The Code Project specifically or added The Code Project to your restricted sites list in Internet Explorer. We take care to protect your information and your privacy so rest assured we will not abuse the privilege of cookies on your system. You can test for cookies here
   6. Are you using ad-removing software such as WebWasher? This can sometimes cause downloads to fail by blocking cookies.
   7. Do you have an anonymizing firewall or gateway? If so then that may be interfering with your login.
   8. Try clearing your codeproject.com cookies. For some people this has helped.

   Some members have reported that when they reset Internet Explorer's security settings back to Default their problems are solved. If you receive errors or are still unable to logon, then please contact us.



8. The "remember me" button is checked but I keep getting signed out.

   There are a few things you need to check:

   1. Have you got cookies enabled? Before you say 'Yes' check that you haven't inadvertently blocked them for The Code Project specifically or added The Code Project to your restricted sites list in Internet Explorer. We take care to protect your information and your privacy so rest assured we will not abuse the privilege of cookies on your system. You can test for cookies here
   2. Are you using ad-removing software such as WebWasher? This can sometimes cause downloads to fail by blocking cookies.
   3. Are you viewing the site in Private mode (Firefox), InPrivate (IE) or incognito (Chrome) mode? If so, cookies won't be persisted and so we can't remember you.
   4. Do you have an anonymizing firewall or gateway? If so then that may be interfering with your login.
   5. Try clearing your codeproject.com cookies. For some people this has helped.

   Some members have reported that when they reset Internet Explorer's security settings back to Default their problems are solved. If you receive errors or are still unable to logon, then please contact us.

9. I can sign in but I can't download articles. Help!

   Here are some things to check:

   1. Are your signed in? If not, then check the points above.
   2. Do you have cookies enabled? Cookies must be enabled for downloads to work. Test for cookies here
   3. Is page caching causing a problem? Go back to the article and hit Ctrl+F5 to force a refresh then try again.
   4. Are you using ad-removing software such as WebWasher? This can sometimes cause downloads to fail.
   5. Have you inadvertently added codeproject.com to your 'Restricted sites' list in IE? Go to Internet Options / Security / Restricted Sites. Alternatively you can add The Code Project to your Trusted Sites list to ensure cookies aren't blocked.
   6. Have you checked your Privacy settings in IE? Go to Internet Options / Privacy and ensure cookies are enabled. If you only wish to enable cookies for The Code Project then hit the 'Edit' button in the 'Web Sites' section of the Privacy Tab and add codeproject.com. You should also check that codeproject.com hasn't been added to the blocked list!
   7. Are you using a download manager to download files? These can sometimes strip out cookies needed to identify you as a logged on member. Try downloading without a download manager.
   8. Check that your company's firewall or gateway does not block cookies.
   9. Do you have an anonymizing firewall or gateway? If so then that may be interfering with your login.

   Again, some members have reported that when they reset Internet Explorer's security settings back to Default their problems are solved. If you receive errors or are still unable to login then please contact us.

10. Do I have to create a new account to use The Code Project, or sign in to my existing account?

    You can read all articles without signing in, but you must be signed in to download zip files and participate in the discussion boards.

11. I signed up with email address "me@mail.com" and username "Joe Programmer," but when I sign in using "Joe Programmer," it says it can't find my account.

    Please sign in using your email address, not your name.

12. How do I cancel my membership?

    That makes us sad. Please contact us and tell us what we can do to make Code Project better, and barring that we will droop our heads, and do the deed.

13. I have two accounts, can you merge them into one?

    We can move articles from one account to another but not messages or reputation. If you simply want to use a name or e-mail login your secondary account is currently holding, we can delete the unwanted account. Send us an e-mail with both user names, or Code Project IDs, or both e-mail addresses, and we will merge them. Please note, we can transfer articles, but all comments will be lost.

14. I signed up, but have since changed email addresses (or want to change it to a new one). Help.

    If you are able to log in (if you cannot log in please email us at webmaster[at]codeproject.com so we can assist you) click "My Settings" from the dropdown on your user name in the upper right-hand corner: (or simply click this link: http://www.codeproject.com/script/Membership/Modify.aspx).

    

    Once there you should automatically be on the "Settings" tab. You will see a field called "Logon email." Input your email there.

    

    After you have inputted your email, go to the bottom of the screen and click "Save my Settings"

    

15. How do I change my user name?

    Sign into your account and click on "My Settings" under the Options menu. There you can change your username provided it is not already taken. If your name already exists, try adding an underscore to your name if you want to include your first and last name.

16. How do I unsubscribe from the newsletter?

    Simply sign in and click on "My Settings" (top left of the homepage). There you can change your newsletter preferences.

17. Why am I not receiving the newsletter?

    Possibilities:

    1. Sign in and click on 'My Settings' (top right on the homepage). Are you subscribed to the newsletter?
    2. Have you confirmed your email address? A confirmation email is sent when you sign up or you can click here to have a new one sent.
    3. Is your inbox full or restricted in some way?
    4. Your mailserver may have blacklisted us or we could have been placed on spam lists. Please check ask your administrator to unblock us. Sometimes this can occur when members in your organisation decide that it's easier to ask the administrator to block The Code Project instead of unsubscribing themselves from the newsletter.
    5. Have you inadvertently flagged The Code Project as a Junk mail sender in Outlook? You can add codeproject.com to your exception list to stop newsletters being flagged as spam.
    6. Is the email address you are using to sign-in still active? Have you changed email addresses and forgotten to update your profile?
    7. You are using an email system that requires the sender to confirm an email that has been sent. We cannot manually confirm emails automatically sent due to the volume of emails sent. Please disable these systems if you wish to get notifications from The Code Project.
    8. There is a network issue somewhere between your server and our server.


18. How do I disable my spam filter?

    Many Spam Filters can filter legitimate emails. If you are using spam filters for the email address that you entered in The Code Project signup form, please make sure to whitelist our domain so that important email about your account will not end up in your Junk/Bulk Folders.

    Here are instructions on how to whitelist for some email clients and services.

    Outlook

    • In the main Outlook window Go to: Actions > Junk E-Mail > Junk E-Mail Options
    • Click the "Safe Senders" Tab and then click "Add"
    • Enter "codeproject.com" and click OK, then OK again.

    Hotmail

    Hotmail spam filters can filter out email sent from The Code Project if the security level is set high. Email in the Hotmail junk folder are typically removed after 5 days so it is possible for you to miss email sent from The Code Project.

    In order to avoid missing any emails sent by The Code Project take the following steps:

    • Go to: Mail Options >> Junk E-Mail Protection >> Safe List
    • Add to this list: codeproject.com

    Yahoo

    Yahoo spam filters can filter out email sent from The Code Project if the security level is set high.

    Email in the Yahoo Bulk Mail folder are typically removed after 1 month, 2 weeks, or 1 week, depending on your setting. Therefore, it is possible for you to miss email sent from The Code Project.

    In order to avoid missing any emails sent by The Code Project, take the following steps:

    • Go to: Mail Options >> Filters
    • Click on: Add
      • For the filter name, use any name you want: The Code Project (recommended)
      • From Header: Contains (select in dropdown) : codeproject.com (input in text field)
      • Then: Inbox (recommended)


19. I signed up and am now getting spam at the address I signed up with. Why??

    We do not give out or sell email addresses. We hate spam probably even more than you do. Spammers use many techniques including brute force and dictionary attacks to find email addresses. Many, many people use "codeproject@..." email addresses and these have become easy prey for spammers. Our recommendation is to use a username other than "codeproject" for your email accounts.

    Some members create a new email address specifically for The Code Project, sign up, then find themselves the target of spam. The spam does not come from us nor have we distributed your address. Some common reasons why you are getting spam are:

    • your "new" email address was used by someone previously who was targeted for spam
    • your email address was harvested from a webpage, discussion board, a virus on your computer, a hoax email or one of the many nefarious means they use to get your address
    • the email address was found by spammers using brute force spam attack. This method sends mass mailings to your ISP with millions of possible address names searching for accounts that are active. The attacks are automated so even bizarre spellings may not protect you.

    There are many other ways in which spammers can get access to your email address. This article has some more background.

Code Project Groups

20. How do I create a group?

    Simply go to your settings page and click the 'My Groups' tab to create a new group. Fill in the details and hit 'Create Group' and you're done. See the screenshot below.

    

    Once you have created a group you will be the administrator for that group. Go back to the 'My Groups' tab in your settings page and you will see a link to your new company. Send this link to those you wish to join your group. When they visit the group's profile page they will be given the option to join your group.

    

    Once someone has applied to join your group you will see an 'Applications' tab appear on your member settings page. This will provide access to the list of members who have applied for your group. Simply set their status (accepted, rejected etc) and authority level and hit 'Update' and you are done.

    Members who have joined a group can have the following permission levels:

    Administrator

    Has full control of the group and can control membership to the group.

    Manager

    Can manage material (and make purchases) on behalf of the group, and can change the settings on a group account.

    Author

    Can post material on behalf of the group.

    Member

    Can read internal material within the group. This is the 'general' group member and provides members with the ability to view material posted on behalf of the group that general members can't view, such as pending articles, unpaid job postings, and messages on private message boards (coming soon!)

    
    

    A group account can be of the following types

    Organisation

    A business, professional or non-profit group.

    Collaborative Group

    a group structure for those who want to work on stuff together

    Social Group

    a general 'we want to be associated together' group

    
    

    You can change your standard member account into a group account on the 'My Settings' page under 'Basic Settings'. Once you have done this other members will see a button on your profile page that will allow them to apply to be a member of your group. You can accept/reject requests by logging in to the group account and visiting the 'Applications' tab.



21. I'm having issues making the Facebook/Google+ login work in Opera. Help?

    It seems that Opera does not allow external sites to redirect to other sites without explicit configuration in Opera. Here is the fixx. With Opera open,

    • press Ctrl-F12 to open the Preferences dialog,
    • and select Advanced on the top tabs
    • and Security on the left navigation menu.
    • Then click ‘Trusted Websites…’

    

    This will bring up the Trusted Websites dialog.

    • Select the ‘Secure Internal Hosts’ tab
    • Add ‘www.codeproject.com’
    • Add ‘www.rootadmin.com’

    Click ‘Close’ and then ‘OK’.

    Now FB and Google can redirect back to our site when they are finished authorizing the user.