ASP.NET

protected void btnSend_Click(object sender, EventArgs e)
{
    if (txtMessage.Text == "")
    {
        Session["message_title"] = "Error";
        Session["message_title_Color"] = Color.Red.ToArgb();
        Session["message_text"] = "Please enter your message.";
        Session["message_button_title"] = "Back";
        Session["message_button_url"] = Request.UrlReferrer.ToString();
    }

    create_support_ticket create_support_ticket = new create_support_ticket();
    create_support_ticket.add_support_ticket(txtSubject.Text, txtEmailAddress.Text, txtMessage.XHTML);
}

public void add_support_ticket(string support_incident_title, string email_address, string support_ticket_description)
{
    support_sql_connection = new MySqlConnection(ConfigurationManager.ConnectionStrings["SQLdb"].ConnectionString);
    support_sql_connection.Open();
    support_sql_command = new MySqlCommand("sp_add_support_ticket", support_sql_connection);
    support_sql_command.CommandType = CommandType.StoredProcedure;

    support_sql_command.Parameters.Add("param_support_incident_title", MySqlDbType.VarChar).Value = support_incident_title;
    support_sql_command.Parameters.Add("param_email_address", MySqlDbType.VarChar).Value = email_address;
    support_sql_command.Parameters.Add("param_support_ticket_description", MySqlDbType.Text).Value = support_ticket_description;

    int result_rows = support_sql_command.ExecuteNonQuery();

    support_sql_command.Dispose();
    support_sql_connection.Close();

    HttpContext.Current.Session["message_title"] = "Thank you";
    HttpContext.Current.Session["message_title_Color"] = Color.Blue.ToArgb();
    HttpContext.Current.Session["message_text"] = "We have recieved your feedback and we will get back to you as soon as possible.";
    HttpContext.Current.Session["message_button_title"] = "Back";
    HttpContext.Current.Session["message_button_url"] = "Home.aspx";

    HttpContext.Current.Response.Redirect("Message.aspx");
}