ASP.NET

using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;
using System.Web.UI;
using System.Web.UI.WebControls;
using System.Data;
using MySql.Data;
using MySql.Data.MySqlClient;
using System.Configuration;
using System.Globalization;
using Microsoft.Win32;
using System.Diagnostics;
using System.Reflection;
using System.IO;
using System.Security.Cryptography;
using DevExpress.Web.ASPxUploadControl;
using System.Drawing;
using System.Net;
using System.Net.Mail;
using System.Text;

namespace volow
{
    public class create_support_ticket
    {
        MySqlConnection support_sql_connection = null;
        MySqlCommand support_sql_command = null;
        // MySqlDataAdapter event_log_sql_adapter;
        // DataTable data_table = null;
        // MySqlDataReader event_log_sql_reader = null;
        // MySqlDataReader sql_block_reader = null;
        // DataSet event_log_data_set = null;

        public void add_support_ticket(string support_incident_title, string email_address, string support_ticket_description)
        {
            support_sql_connection = new MySqlConnection(ConfigurationManager.ConnectionStrings["SQLdb"].ConnectionString);
            support_sql_connection.Open();
            support_sql_command = new MySqlCommand("sp_add_support_ticket", support_sql_connection);
            support_sql_command.CommandType = CommandType.StoredProcedure;

            support_sql_command.Parameters.Add("param_support_incident_title", MySqlDbType.VarChar).Value = support_incident_title;
            support_sql_command.Parameters.Add("param_email_address", MySqlDbType.VarChar).Value = email_address;
            support_sql_command.Parameters.Add("param_support_ticket_description", MySqlDbType.Text).Value = support_ticket_description;

            int result_rows = support_sql_command.ExecuteNonQuery();

            support_sql_command.Dispose();
            support_sql_connection.Close();

            HttpContext.Current.Session["message_title"] = "Thank you";
            HttpContext.Current.Session["message_title_Color"] = Color.Blue.ToArgb();
            HttpContext.Current.Session["message_text"] = "We have recieved your feedback and we will get back to you as soon as possible.";
            HttpContext.Current.Session["message_button_title"] = "Back";
            HttpContext.Current.Session["message_button_url"] = "Home.aspx";

            if (!HttpContext.Current.Request.Path.EndsWith("Message.aspx", StringComparison.InvariantCultureIgnoreCase))
                HttpContext.Current.Response.Redirect("Message.aspx");

            // HttpContext.Current.Response.Redirect("Message.aspx");
        }
    }
}

protected void btnSend_Click(object sender, EventArgs e)
{
    if (txtMessage.Text == "")
    {
        Session["message_title"] = "Error";
        Session["message_title_Color"] = Color.Red.ToArgb();
        Session["message_text"] = "Please enter your message.";
        Session["message_button_title"] = "Back";
        Session["message_button_url"] = Request.UrlReferrer.ToString();
    }

    create_support_ticket create_support_ticket = new create_support_ticket();
    create_support_ticket.add_support_ticket(txtSubject.Text, txtEmailAddress.Text, txtMessage.XHTML);
}

INSERT INTO support_incidents (support_incident_title, email_address) VALUES (param_support_incident_title, param_email_address);
INSERT INTO support_tickets (support_incident_id, support_ticket_description) VALUES (LAST_INSERT_ID(), param_support_ticket_description);