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GeneralRe: FUDGE (keeping it KSS)memberChrisElston15 Jan '13 - 2:21 
I would say you have to raise it.
 
Your job is to make the new work the same as the old.
 
'Fixing' it could create further problems.
 
Both of the above are wrong in their own way.
 
The right thing has to be to raise the problem and let someone make a decision who is paid to make decisions.
Every man can tell how many goats or sheep he possesses, but not how many friends.
 
Shed Petition[^]

GeneralRe: FUDGE (keeping it KSS)memberglennPattonWork15 Jan '13 - 2:28 
Ah well, I was thinking that but was going to wait until Boss has calmed down a bit (lots of caffine trying to sort out some problems with the actual boards not appearing on the USB bus!) not really helping I come up with an issue now! (he will do a Stressed Eric or worse!)
Glenn
GeneralRe: FUDGE (keeping it KSS)memberglennPattonWork15 Jan '13 - 3:08 
Apparently the thing I was trying to copy was wrong.
GeneralRe: FUDGE (keeping it KSS)memberNagy Vilmos15 Jan '13 - 2:27 
It sounds like nobody documented it.
 
I worked on a project were all comments were deemed bad 'in case clients got hold of the source'. As a result we had a lot of badly, undocumented code. I ended up having to fix an error in a module that took more than two weeks to do and test, the final change being a missing condition in the logic. Why did it take so long? The code had been very badly written and was undocumented. The problem code was due to a cludge that had been put in to work around the server not always being reliable.
 
Why wasn't the server working? It had been cludged to work around dubious inputs from the frogging client module I had to fix. The shite data was long gone but the stupid cludges remained causing a break on a few edge cases.
 
For the love of God, raise the issue and whatever you have to do DOCUMENT IT!


Panic, Chaos, Destruction. My work here is done.
Drink. Get drunk. Fall over - P O'H
OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre
I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer
Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

GeneralRe: FUDGE (keeping it KSS)memberglennPattonWork15 Jan '13 - 2:29 
Thanks!
GeneralRe: FUDGE (keeping it KSS)memberglennPattonWork15 Jan '13 - 2:54 
I raised it, greeted with it's doing it wrong there are bodges in the thing I am trying to copy I have to follow this mornings email. Roll eyes | :rolleyes:
GeneralRe: FUDGE (keeping it KSS)memberMaximilien15 Jan '13 - 2:39 
Before modifying/replacing the code, create some unit tests (or test cases) that you know are valid (for the original code), have them checked with QA.
 
Update and replace the code, and run the tests, you should have the same results.
Nihil obstat

GeneralRe: FUDGE (keeping it KSS)memberglennPattonWork15 Jan '13 - 2:52 
Wish I could it's not really a modular project I'm writing a windows app to replace an obsolete hand held acient PSION, with the test unit I have.....
Sorry raised with the Boss. Apparently there are faults with the thing I am trying to copy!
This is mad!
GeneralRe: FUDGE (keeping it KSS)memberMark_Wallace15 Jan '13 - 3:35 
Talk to the tech writer, and get the documentation changed.
I wanna be a eunuchs developer! Pass me a bread knife!

GeneralRe: FUDGE (keeping it KSS)memberglennPattonWork15 Jan '13 - 3:41 
There is no Tech Writer! this is a product that has had various owners (at least 2 I know of)
Oh to have Tech Writers too blame, we lucky some body came up with the docs we have! Ok bits are wrong but..... WTF | :WTF:
GeneralRe: FUDGE (keeping it KSS)memberMark_Wallace15 Jan '13 - 20:23 
OK, but the problem is still that the documentation doesn't match the "as built", and no-one seems to mind that it works the way it does, so the least painful fix is to change the documentation.
I wanna be a eunuchs developer! Pass me a bread knife!

GeneralRe: FUDGE (keeping it KSS)memberglennPattonWork15 Jan '13 - 21:48 
Mostly I think because no one has used it. But I raised it and people seem to be happy having to look in the wrong byte for data Sigh | :sigh:
GeneralCustomer Success CallmemberChrisElston15 Jan '13 - 1:58 
Some software that I make heavy use of has recently been sold.
 
The company that has bought it has setup a new company for this (and some other software they also bought), the staff that they took with it and so on.
 
Tomorrow I have a 'Customer Success Call', my first contact with them since they bought everything, I had quite a lot of contact with people at the previous owners over the years for this and other products.
 
So I'm doing a little bit of prep for the call when I thought to myself, what the elephant is a Customer Success Call? Conveniently they have a webpage.
 
Customer Success[^]
 
Full of candidates for buzzword bingo of course, I particularly enjoy this line;
 
"Our culture is driven by a maniacal focus on your needs".
 
They are so focused on my needs they have gone insane.
Every man can tell how many goats or sheep he possesses, but not how many friends.
 
Shed Petition[^]

GeneralRe: Customer Success CallmemberThe Reincarnation15 Jan '13 - 2:07 
Somebody wrote that knowing what they were writing was bullsh*t. Somebody higher than them then approved that knowing it was bullsh*t. Everybody who reads it knows it is bullsh*t. We live in a World where bullsh*t is just accepted.
GeneralRe: Customer Success CallmemberChrisElston15 Jan '13 - 2:13 
Not by me it isn't, not without at least a little challenge.
 
I fully intend to ask them if they think insanity is a good trait for a supplier of ours.
Every man can tell how many goats or sheep he possesses, but not how many friends.
 
Shed Petition[^]

GeneralRe: Customer Success CallmemberMark_Wallace15 Jan '13 - 3:37 
ChrisElston wrote:
what the elephant is a Customer Success Call?

A mistranscription of "customer sucks".
 
I believe the secretary has already been given notice.
I wanna be a eunuchs developer! Pass me a bread knife!

GeneralRe: Customer Success CallmvpEddy Vluggen21 Jan '13 - 5:26 
ChrisElston wrote:
"Our culture is driven by a maniacal focus on your needs".

George Baker, Little Green Bag.
Bastard Programmer from Hell Suspicious | :suss:
If you can't read my code, try converting it here[^]
They hate us for our freedom![^]

GeneralFreedom!memberNagy Vilmos15 Jan '13 - 0:44 
You can take away our hob-nobs but ya cannay take our Mars Bars!
 
The Vilmosettes are up at the O2 tonight doing a schools choir mass sing thing. Mrs Wife and I shall not be in attendance.
 
So it's out for a boozy dinner for us; first night off in a while. The choir mistress's husband happens to work in the battle cruiser of a Tuesday, so he'll get the call saying that the ickles are due and we can walk 5 minutes to meet the children.
 
To my knowledge there are 9 couples booked into the pub tonight who's kids are in the choir. Laugh | :laugh:


Panic, Chaos, Destruction. My work here is done.
Drink. Get drunk. Fall over - P O'H
OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre
I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer
Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

GeneralRe: Freedom!memberBergholt Stuttley Johnson15 Jan '13 - 0:47 
whose Battle Crusier? We scrapped our last one in 1948!
You cant outrun the world, but there is no harm in getting a head start
 
Real stupidity beats artificial intelligence every time.

GeneralRe: Freedom!memberNagy Vilmos15 Jan '13 - 0:50 
The rub-a-dub-dub, the nuclear sub, the near-and-far. Use ya loaf me ol' China!


Panic, Chaos, Destruction. My work here is done.
Drink. Get drunk. Fall over - P O'H
OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre
I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer
Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

GeneralRe: Freedom!memberBergholt Stuttley Johnson15 Jan '13 - 0:52 
you have been in London far too long (and sounds like you forgot to take the tablets)
You cant outrun the world, but there is no harm in getting a head start
 
Real stupidity beats artificial intelligence every time.

GeneralRe: Freedom!memberdjj5515 Jan '13 - 1:11 
Nagy Vilmos wrote:
To my knowledge there are 9 couples booked into the pub tonight who's kids are in the choir.

So who is going to watch the show?
GeneralRe: Freedom!memberBergholt Stuttley Johnson15 Jan '13 - 1:16 
Everyone else in the pub!
You cant outrun the world, but there is no harm in getting a head start
 
Real stupidity beats artificial intelligence every time.

GeneralRe: Freedom!memberNagy Vilmos15 Jan '13 - 1:18 
To my knowledge there are 5000-10000 kids taking part. It is for them rather than any spectators. Parents can go, but as we would be no where near the girls and would have to get back before them to meet them at school, it really was too big an ask.
 
Anyway, they're bigguns so sod'em, we're having a night orf.


Panic, Chaos, Destruction. My work here is done.
Drink. Get drunk. Fall over - P O'H
OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre
I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer
Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

GeneralRe: Freedom!memberdjj5515 Jan '13 - 1:37 
I am from an area that there are only about 10,000 people. A kids event would only have at most a couple hundred.

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