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For lazing about and discussing anything in a software developer's life that takes your fancy.
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GeneralRe: Daughters trump Users PinprofessionalArgonia22-Apr-13 4:56 
GeneralRe: Daughters trump Users PinmemberMehGerbil22-Apr-13 4:57 
GeneralRe: Daughters trump Users PinprofessionalColin Mullikin22-Apr-13 5:54 
GeneralRe: Daughters trump Users PinmentorKeith Barrow22-Apr-13 5:07 
GeneralUsers Are Evil PinmemberMehGerbil22-Apr-13 4:16 
GeneralMessage Removed PinprofessionalEdo Tzumer22-Apr-13 4:32 
GeneralRe: Users Are Evil PinmemberMehGerbil22-Apr-13 4:39 
GeneralRe: Users Are Evil PinmvpOriginalGriff22-Apr-13 4:56 
GeneralRe: Users Are Evil PinmemberMehGerbil22-Apr-13 4:58 
GeneralRe: Users Are Evil PinmvpOriginalGriff22-Apr-13 5:58 
GeneralRe: Users Are Evil PinmemberDan Neely22-Apr-13 10:27 
GeneralRe: Users Are Evil PinmemberDalek Dave22-Apr-13 5:05 
GeneralRe: Users Are Evil Pinmemberryanb3122-Apr-13 5:12 
GeneralRe: Users Are Evil PinmemberDavid Kentley22-Apr-13 5:29 
ryanb31 wrote:
Often times when my boss tells me of a user reporting an issue I say the user is crazy. There is no way it happened the way they said it did. And sure enough, almost all of the time I am right. When you get them to show you what they did it is often not even close to what they said they had done.

Whenever I'm accosted with some horrendous bug on some simple operation that a user ran into - an operation that has been in the software unmodified for years - I repeatedly say, "There's more to the story. They're not telling us something."
 
"Nope, that's what they're saying."
"That can't happen."
"They say it is."
"It ran for 4 years just fine then suddenly acted up. Did they ever update their software?"
"No."
"So did the software get rusty? Does it need its oil changed?"
"What?"
"JUST GET MORE INFO!"
 
Invariably there's either something completely unrelated to what they originally said or they withheld some import information like - and I'm not kidding - rewiring something that just happened to correspond to the day it stopped working.
 
Also, we log everything the customer does, so we can go step by step through what they did. "So, you lowered the alarm threshold at 12:53 PM on Tuesday, and the next time you ran it the alarm went off unexpectedly."
 
Gah.
Look at me still talking when there's science to do
When I look out there it makes me glad I'm not you

GeneralRe: Users Are Evil Pinmemberryanb3122-Apr-13 5:37 
GeneralRe: Users Are Evil PinprofessionalNicholas Marty22-Apr-13 5:51 
GeneralRe: Users Are Evil Pinmemberryanb3122-Apr-13 5:59 
GeneralRe: Users Are Evil PinmemberDavid Kentley22-Apr-13 6:16 
GeneralRe: Users Are Evil PinmemberGary R. Wheeler28-Apr-13 1:28 
GeneralRe: Users Are Evil Pinmember Shelby Robertson 22-Apr-13 8:15 
GeneralRe: Users Are Evil Pinmemberahmed zahmed22-Apr-13 10:40 
GeneralRe: Users Are Evil Pinmember Shelby Robertson 22-Apr-13 10:41 
GeneralRe: Users Are Evil Pinmemberahmed zahmed22-Apr-13 10:45 
GeneralRe: Users Are Evil Pinmember Shelby Robertson 22-Apr-13 10:48 
GeneralRe: Users Are Evil Pinmemberii_noname_ii23-Apr-13 1:48 
GeneralRe: Users Are Evil PinmemberMehGerbil23-Apr-13 3:04 
GeneralRe: Users Are Evil Pinmemberii_noname_ii23-Apr-13 4:23 
GeneralRe: Users Are Evil PinmemberMichael T. Bee [ITProf Sempris]23-Apr-13 2:41 
GeneralRe: Users Are Evil PinmemberMichael T. Bee [ITProf Sempris]23-Apr-13 2:43 
GeneralRe: Users Are Evil PinmemberDavid_MacLean23-Apr-13 5:00 
GeneralRe: Users Are Evil PinmemberLuiz Felipe Stangarlin23-Apr-13 5:58 
GeneralRe: Users Are Evil PinmemberDavid_MacLean23-Apr-13 8:45 
GeneralRe: Users Are Evil PinmemberMember 832327623-Apr-13 5:49 
GeneralRe: Users Are Evil PinmemberSeattleC++23-Apr-13 6:51 
GeneralRe: Users Are Evil PinmemberMehGerbil23-Apr-13 9:12 
JokeRe: Users Are Evil PinmemberRafagaX23-Apr-13 7:00 
JokeRe: Users Are Evil PinmemberChad3F23-Apr-13 14:35 
GeneralRe: Users Are Evil PinmemberMember 916705724-Apr-13 0:52 
GeneralRe: Users Are Evil PinmemberBrainiacV24-Apr-13 7:30 
GeneralRe: Users Are Evil PinmemberCHill6028-Apr-13 11:32 
RantFloat != Real Pinmemberharold aptroot22-Apr-13 3:16 
GeneralRe: Float != Real PinmemberSentenryu22-Apr-13 3:41 
GeneralRe: Float != Real Pinmemberharold aptroot22-Apr-13 3:45 
GeneralRe: Float != Real PinmemberSentenryu22-Apr-13 4:14 
GeneralRe: Float != Real PinmemberMaximilien22-Apr-13 3:54 
GeneralRe: Float != Real PinprofessionalMatthew Faithfull22-Apr-13 3:56 
GeneralRe: Float != Real Pinmemberdusty_dex22-Apr-13 4:20 
GeneralRe: Float != Real Pinmemberryanb3122-Apr-13 5:08 
GeneralRe: Float != Real Pinmemberharold aptroot22-Apr-13 5:12 
GeneralRe: Float != Real PinmemberBillWoodruff22-Apr-13 20:59 

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