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For lazing about and discussing anything in a software developer's life that takes your fancy.
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GeneralRe: GoDaddy $1 hosting sale PinmemberBobJanova30-Jul-14 4:34 
GeneralRe: GoDaddy $1 hosting sale PinprofessionalRob Philpott30-Jul-14 21:46 
GeneralRe: GoDaddy $1 hosting sale PinmemberBobJanova31-Jul-14 1:08 
GeneralRe: GoDaddy $1 hosting sale PinprofessionalJeremy Falcon30-Jul-14 4:32 
GeneralRe: GoDaddy $1 hosting sale Pinprofessional_Maxxx_30-Jul-14 10:26 
GeneralRe: GoDaddy $1 hosting sale PinprofessionalJeremy Falcon30-Jul-14 11:27 
GeneralRe: GoDaddy $1 hosting sale Pinprofessional_Maxxx_30-Jul-14 13:40 
QuestionCustomer Engagement with Service Providers Pinprofessionalchriselst30-Jul-14 1:23 
How do you like to contact the companies you buy services from (utilities, TV, phone, ISP), and how do you like to contact them, and what annoys you about such things.
 
Lots of companies seem to invest a lot of time and money into innovations that I don't think customers want, and indeed annoy them more than helping them.
 
If I want to take a service I want to find out what I need to know online, place an order online, when a customer I want to be able to view my account, and make changes to it or payments online.
 
And if I am on their website I do not want it constantly trying to badger me into a webchat. If I do get to the stage of needing an immediate two way conversation I want to at least be able to listen to them lying to me.
 
If something goes wrong I want to phone up and speak to someone. I do not want to speak to a computer, nor do I want to spend ages listening to options and making selections from menu after menu after menu.
 
I cannot imagine that an App from a service provider is one that I would use.
 
I want email updates of ongoing issues, I do not mind SMS updates now and then, if someone is on their way to my house for example.
 
I am not going to text a company, ever.
 
I do not want a computer phoning me up and asking me questions.
 
I will use social media to bitch about a company, not to contact them and I do not want them contacting me through it.
 
And if they do send me something through the post, I'm probably not going to read it properly, might not even open it before it goes through the shredder.
Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

AnswerRe: Customer Engagement with Service Providers Pinmembermikepwilson30-Jul-14 5:06 
GeneralThe Office Desk Move PinmemberSimon Lee Shugar30-Jul-14 1:00 
GeneralRe: The Office Desk Move [modified] PinprofessionalAgent__00730-Jul-14 1:05 
GeneralRe: The Office Desk Move PinprotectorOriginalGriff30-Jul-14 1:19 
GeneralRe: The Office Desk Move PinmemberP0mpey330-Jul-14 1:23 
GeneralRe: The Office Desk Move PinprotectorOriginalGriff30-Jul-14 1:36 
GeneralRe: The Office Desk Move PinmentorKeith Barrow30-Jul-14 2:36 
GeneralRe: The Office Desk Move PinprofessionalAgent__00730-Jul-14 1:27 
GeneralRe: The Office Desk Move PinprotectorOriginalGriff30-Jul-14 1:35 
GeneralRe: The Office Desk Move PinprofessionalPaulo Augusto Künzel30-Jul-14 1:27 
GeneralRe: The Office Desk Move PinmemberIan Shlasko30-Jul-14 3:47 
GeneralRe: The Office Desk Move PinmemberHomerTheGreat30-Jul-14 1:43 
GeneralRe: The Office Desk Move PinmemberDan Neely30-Jul-14 2:18 
GeneralRe: The Office Desk Move PinprofessionalRob Philpott30-Jul-14 2:26 
GeneralRe: The Office Desk Move PinmemberSimon Lee Shugar30-Jul-14 2:36 
GeneralRe: The Office Desk Move PinmemberDan Neely30-Jul-14 3:07 
GeneralRe: The Office Desk Move PinprotectorRichard MacCutchan30-Jul-14 3:59 

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