I use bsnl and yep the service provider is kind of government.
If i register a complaint, they take ample time to resolve it . Even if i online register it, they take minimum 2 days to resolve it.
However it all depends on how the bsnl men are in your area.Because at recent times they are considering to resolve the issues at the earliest. Having said that bsnl gives a very good internet supply. One can go alteast for that.. surely.
If you are living in city like Mumbai, you can ask your nearest cable operator for cablenet. They provide cheep plans. You can get hub like fivenet etc. with internet connection.
I am using cablenet at my home and I am very happy with speed and its unlimited plan for just 600/- a month.
When I decided to take an internet connection last year, I had only two options: either go with BSNL or use any wireless dongle.
Went to BSNL website and applied for the broad band connection. Received an SMS from them with in two minutes stating that Mr. Afsar Ali will contact you shortly or you can contact him on his mobile number(###) as well.
I felt that was great as I was a bit worried about BSNL being a government body.
Anyways, I waited for two days and did not hear from Mr. Afsar Ali. Tried the mobile number they sent in the SMS. The phone was switched off.
Called to their customer care support, they asked me to register a new request again.
Now I started feeling that I am dealing with a government agency
Registered the broad band request again, got the SMS immediately along with the phone number of the contact person and again a complete silence about a week. I could go to their center and fill the form personally but till that time I had no courage to deal with such issues once I make the payment.
I decided to go with wireless dongle. Did a bit research, found a good unlimited plan and applied for Reliance data card. Got the call at the same day, received the dongle next day which got activated in the same day as well.
Last month I got a call from BSNL,
He: "Sir, you applied for a broad band connection, when I can meet you?"
Me: "I applied for it last year"
He: Complete silence........"ok sir"
I have been very busy in last few days. a couple of weeks to be precise. Earlier I said I had to come to office at 7 in the morning for some time, sadly now that has become a permanent thing for me(at-least for a couple of months). and the work load doesn't let me go home before 7 in the evening.
So all my workout is gone, I am exhausted all the time, no time to play with my daughter and no CP/GIT for me. and on top of all, its raining heavily so I am getting soaked everyday. So here is a small quote/Joke from/for/on me to cheer myself up.
I am totally pro save water. And Since I am getting soaked in rain twice daily, I stopped bathing. A bucket of bath water saved by me will definitely help in water conservation.
P.S. Wish me luck to pass this awfully busy time and find at-least some time to play with my daughter.
Every now and then say, "What the Elephant." "What the Elephant" gives you freedom. Freedom brings opportunity. Opportunity makes your future.