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GeneralRe: Dafuk Juss Happened ? Pin
J4amieC1-Feb-13 5:54
memberJ4amieC1-Feb-13 5:54 
GeneralRe: Dafuk Juss Happened ? Pin
loctrice1-Feb-13 6:53
memberloctrice1-Feb-13 6:53 
GeneralRe: Dafuk Juss Happened ? Pin
vbmike1-Feb-13 7:22
membervbmike1-Feb-13 7:22 
GeneralRe: Dafuk Juss Happened ? Pin
Big Daddy Farang1-Feb-13 7:48
memberBig Daddy Farang1-Feb-13 7:48 
GeneralRe: Dafuk Juss Happened ? Pin
Distind1-Feb-13 9:05
memberDistind1-Feb-13 9:05 
GeneralRe: Dafuk Juss Happened ? Pin
loctrice2-Feb-13 3:56
memberloctrice2-Feb-13 3:56 
GeneralRe: Dafuk Juss Happened ? Pin
Rajesh R Subramanian1-Feb-13 16:06
memberRajesh R Subramanian1-Feb-13 16:06 
GeneralRe: Dafuk Juss Happened ? PinPopular
Richard MacCutchan1-Feb-13 23:26
mvpRichard MacCutchan1-Feb-13 23:26 
loctrice wrote:
Me:

"That is correct, not everything has been updated yet. I'm still working on the one's I got the information for this morning"

 

"If the unit can't connect to the server, feature X will go away until it regains connection. Once it can connects, it should come back"

 

"We don't currently have a way to change that from there"


Yes, sorry but we have had a problem with the upgrade, and some pieces did not get through. We are working on it right now and hope to have it fixed as soon as possible.

We are pretty sure that feature X will be OK once your unit can connect to the server again, but can you let us know the result next time you try it?

As to the Y setting, we cannot change it from here unfortunately. But thanks for bringing it to our attention, I'll talk to the boss and see if we cannot do something about that for the future.

I'll let you know as soon as we have everything back on line, but if there's anything else I can help with in the meantime, please give me a call.

As my boss used to say "Tell the customer he/she is the most important person in your life right at this moment".
GeneralRe: Dafuk Juss Happened ? Pin
OriginalGriff2-Feb-13 3:26
mvpOriginalGriff2-Feb-13 3:26 
GeneralRe: Dafuk Juss Happened ? Pin
_Maxxx_3-Feb-13 14:54
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SoMad2-Feb-13 8:04
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loctrice3-Feb-13 3:32
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jschell2-Feb-13 8:43
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loctrice3-Feb-13 3:32
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0bx3-Feb-13 9:47
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_Maxxx_3-Feb-13 15:02
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0bx4-Feb-13 4:10
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loctrice4-Feb-13 2:58
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TheOtherCPian3-Feb-13 21:41
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loctrice4-Feb-13 2:57
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Pete O'Hanlon4-Feb-13 4:36
protectorPete O'Hanlon4-Feb-13 4:36 
GeneralRe: Dafuk Juss Happened ? Pin
loctrice4-Feb-13 6:57
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Rage6-Feb-13 1:28
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Pete O'Hanlon6-Feb-13 1:53
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H.Brydon8-Feb-13 18:27
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