Why won't my resources load >_<

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Hi,

So close to a UAT version of my website.

I have made strides in design and my mgr wants me to push to UAT so the client can have a look at how pretty the site is.

I published locally and copied the files over to prod.

No none of my resources can be found.

Here, see for yourself. The UAT is open to the world (for some reason): http://www.flightwatch.codeperfect.co.uk/Hub[^]

Remember that this was a copy-paste and the site was working fine.

Anon-auth is enabled
IIS User has access to the resources folder

Why is this happening to me :(

Thanks for advice. I'll stay active on this question so I can answer questions and reply quickly.

Posted 8-Jul-15 1:32am

Andy Lanng

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Richard Deeming 8-Jul-15 8:23am

The site doesn't seem to be open to the world - it just returns:
"dev.uk This domain is used for development and work in progress."

Andy Lanng 8-Jul-15 8:25am

Ah - I needed to change a config setting - should work now ^_^

Richard Deeming 8-Jul-15 8:30am

I can see the site now, and all of the css and js files are returning 401 errors.

Do you have access to the server? If you try to load one of the problematic files in a browser on the server, IIS should return a more detailed error message.

Andy Lanng 8-Jul-15 8:34am

same error from the directory Resources down to the files:
"HTTP Error 401.3 - Unauthorized
You do not have permission to view this directory or page because of the access control list (ACL) configuration or encryption settings for this resource on the Web server."

This "was" working. i have not changed the settings. Anon-auth is on and IIS user has permissions to the Resources folder down to the files :(

Richard Deeming 8-Jul-15 8:39am

That's definitely pointing to the NTFS permissions on either the folder or the file.

Double check that the IIS_IUSRS group has read access to the folder. Then, in the advanced security dialog, tick the "replace all child object permissions ..." box and click OK to reset the permissions on the files.

Andy Lanng 8-Jul-15 8:43am

Yup - that was my first port of call:
type: Allow
name: IIS_IUSRS
Permission: Read & Execute
InheritedFrom: D:\Website
Apply To: This folder, subfolders and files

This is why I am confused :S

Richard Deeming 8-Jul-15 8:45am

Don't forget to double-check / reset the permissions on the individual files, just in case they've got different settings.

Andy Lanng 8-Jul-15 8:51am

It was a bit odd. There where two sets of IIS_IUSRS.
I deleted both from the base Website folder and added it again (with full rights coz, reasons :P) and it still doesn't work >_<

Richard Deeming 8-Jul-15 8:53am

Did you try the "replace all child object permissions" option?

Andy Lanng 8-Jul-15 8:54am

oh, yes - I did that when I re-added the user

Andy Lanng 8-Jul-15 8:56am

GAH - just changes the Anon-auth user to app pool auth and it works >_<
Why is it so hard!!

Thanks for walking through it with me ^_^

Richard Deeming 8-Jul-15 8:56am

Strange.

Try using Failed Request Tracing[^] to see if that gives you any more information.

Andy Lanng 9-Jul-15 6:37am

Another weird thing happened. I didn't do the failed request tracing because by this stage it was working. Other websites on the server then failed. Please, which is accessible via a port number on the main website (main website still works) and the webmail.(default web site). That one fails with a "ERR_NAME_NOT_RESOLVED", which is really worrying.

The changes I made and have documented here are for a separate web app with it's own app_pool and folder. I didn't touch the other sites.

We are on with the FastHost support team now but the timing is exactly when I made the change to my website >_<

I don't suppose any of this sounds familiar, does it? If not then I may post as a new question if FastHost don't come back soon :S

UPDATE: My TD just disabled the firewall as a test and it worked. I know I didn't make any changes there >_<

Richard Deeming 9-Jul-15 7:39am

It doesn't sound like anything you've done would affect the other sites. The "ERR_NAME_NOT_RESOLVED" sounds like a DNS issue to me.

Andy Lanng 9-Jul-15 7:40am

That's what I thought. Thanks ^_^

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