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Hi,
 
I have a windows application that uses crystal report version(10.5.3700.0).I created an installer by adding prerequisites "Crystal report basic for visual studio 2008 (X86,X64)".When installing application in 64 bit system , i am getting an error.below is the error in log file.
 
"
The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.1.0 {version}
Running checks for package '.NET Framework 2.0 (x86)', phase BuildList
Running external check with command 'C:\Users\Wayne\AppData\Local\Temp\VSDA898.tmp\DotNetFX\dotnetchk.exe' and parameters ''
Process exited with code 1
Setting value '1 {int}' for property 'DotNetInstalled'
Reading value 'Version' of registry key 'HKLM\Software\Microsoft\Internet Explorer'
Read string value '8.0.7600.16385'
Setting value '8.0.7600.16385 {string}' for property 'IEVersion'
The following properties have been set for package '.NET Framework 2.0 (x86)':
Property: [DotNetInstalled] = 1 {int}
Property: [IEVersion] = 8.0.7600.16385 {string}
Running checks for command 'DotNetFX\instmsia.exe'
Result of running operator 'ValueExists' on property 'VersionNT': true
Result of checks for command 'DotNetFX\instmsia.exe' is 'Bypass'
Running checks for command 'DotNetFX\WindowsInstaller-KB893803-v2-x86.exe'
Result of running operator 'ValueExists' on property 'Version9x': false
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.0.3': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.0': true
Result of checks for command 'DotNetFX\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
Running checks for command 'DotNetFX\dotnetfx.exe'
Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
Result of checks for command 'DotNetFX\dotnetfx.exe' is 'Bypass'
'.NET Framework 2.0 (x86)' RunCheck result: No Install Needed
Running checks for package 'Windows Installer 3.1', phase BuildList
The following properties have been set for package 'Windows Installer 3.1':
Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true
Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
'Windows Installer 3.1' RunCheck result: No Install Needed
Running checks for package 'Crystal Reports Basic for Visual Studio 2008 (x86, x64)', phase BuildList
Running MsiProductCheck with ProductCode '{AA467959-A1D6-4F45-90CD-11DC57733F32}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'CRVSInstalled'
Running MsiProductCheck with ProductCode '{CE26F10F-C80F-4377-908B-1B7882AE2CE3}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'CRVSRunTimex86Installed'
Running MsiProductCheck with ProductCode '{2BFA9B05-7418-4EDE-A6FC-620427BAAAA3}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'CRVSRunTimex64Installed'
The following properties have been set for package 'Crystal Reports Basic for Visual Studio 2008 (x86, x64)':
Property: [CRVSInstalled] = -1 {int}
Property: [CRVSRunTimex64Installed] = -1 {int}
Property: [CRVSRunTimex86Installed] = -1 {int}
Running checks for command 'CrystalReports10_5\CRRedist2008_x86.msi'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel': true
Result of checks for command 'CrystalReports10_5\CRRedist2008_x86.msi' is 'Bypass'
Running checks for command 'CrystalReports10_5\CRRedist2008_x64.msi'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false
Result of running operator 'ValueGreaterThan' on property 'CRVSRunTimex64Installed' and value '0': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Skipping FailIf because Property 'Version9x' was not defined
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.00': false
Result of checks for command 'CrystalReports10_5\CRRedist2008_x64.msi' is 'Install'
'Crystal Reports Basic for Visual Studio 2008 (x86, x64)' RunCheck result: Install Needed
Running checks for package 'Microsoft Visual J# .NET Redistributable Package 2.0', phase BuildList
Running external check with command 'C:\Users\Wayne\AppData\Local\Temp\VSDA898.tmp\VJSharpRDP\vjsrdpchk.exe' and parameters ''
Process exited with code 1
Setting value '1 {int}' for property 'VJSRDPInstalled'
Running external check with command 'C:\Users\Wayne\AppData\Local\Temp\VSDA898.tmp\VJSharpRDP\dotnetchk.exe' and parameters ''
Process exited with code 1
Setting value '1 {int}' for property 'DotNetInstalled'
The following properties have been set for package 'Microsoft Visual J# .NET Redistributable Package 2.0':
Property: [DotNetInstalled] = 1 {int}
Property: [VJSRDPInstalled] = 1 {int}
Running checks for command 'VJSharpRDP\vjredist.exe'
Result of running operator 'ValueNotEqualTo' on property 'VJSRDPInstalled' and value '0': true
Result of checks for command 'VJSharpRDP\vjredist.exe' is 'Bypass'
'Microsoft Visual J# .NET Redistributable Package 2.0' RunCheck result: No Install Needed
EULA for components 'Crystal Reports Basic for Visual Studio 2008 (x86, x64)' was accepted.
Copying files to temporary directory "C:\Users\Wayne\AppData\Local\Temp\VSDA898.tmp\"
Copying from 'C:\Users\Wayne\AppData\Local\Temp\CrystalReports10_5\CRRedist2008_x64.msi' to 'C:\Users\Wayne\AppData\Local\Temp\VSDA898.tmp\CrystalReports10_5\CRRedist2008_x64.msi'
Verifying file integrity of C:\Users\Wayne\AppData\Local\Temp\VSDA898.tmp\CrystalReports10_5\CRRedist2008_x64.msi
WinVerifyTrust returned -2146762749
Subject form unknown
Running checks for package 'Crystal Reports Basic for Visual Studio 2008 (x86, x64)', phase BeforePackage
Running MsiProductCheck with ProductCode '{AA467959-A1D6-4F45-90CD-11DC57733F32}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'CRVSInstalled'
Running MsiProductCheck with ProductCode '{CE26F10F-C80F-4377-908B-1B7882AE2CE3}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'CRVSRunTimex86Installed'
Running MsiProductCheck with ProductCode '{2BFA9B05-7418-4EDE-A6FC-620427BAAAA3}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'CRVSRunTimex64Installed'
The following properties have been set for package 'Crystal Reports Basic for Visual Studio 2008 (x86, x64)':
Property: [CRVSInstalled] = -1 {int}
Property: [CRVSRunTimex64Installed] = -1 {int}
Property: [CRVSRunTimex86Installed] = -1 {int}
Running checks for command 'CrystalReports10_5\CRRedist2008_x64.msi'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false
Result of running operator 'ValueGreaterThan' on property 'CRVSRunTimex64Installed' and value '0': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Skipping FailIf because Property 'Version9x' was not defined
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.00': false
Result of checks for command 'CrystalReports10_5\CRRedist2008_x64.msi' is 'Install'
'Crystal Reports Basic for Visual Studio 2008 (x86, x64)' RunCheck result: Install Needed
Verifying file integrity of C:\Users\Wayne\AppData\Local\Temp\VSDA898.tmp\CrystalReports10_5\CRRedist2008_x64.msi
WinVerifyTrust returned -2146762749
Subject form unknown
Error: Setup has detected that the file 'C:\Users\Wayne\AppData\Local\Temp\VSDA898.tmp\CrystalReports10_5\CRRedist2008_x64.msi' has changed since it was initially published.
"
Please help me how to resolve the above issue.
Posted 23-Jan-11 23:17pm

1 solution

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Solution 1

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