About send mail, Receive mail

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2.67/5 (2 votes)

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please help me! i couldn't find it when search on website with a problem:
how am i able to know that receivers have read, deleted, unsubcribed mail sending for them.
for example: when i send a mail with any content then receiver can read or not, can delete it, or denied it. so, what must i do to recognize it. (hight priority by code c#)
thank so much for anyone help me!!!!!

Posted 3-Oct-13 0:00am

alex giulio

Updated 3-Oct-13 0:02am

codestar007

v2

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Comments

Richard MacCutchan 3-Oct-13 6:04am

There is nothing you can do. You may request a delivery or read receipt on the messages, but the receiver can block them.

alex giulio 3-Oct-13 6:17am

i think, when i send a message is attached a link of website is named "deny or accept". if receiver select "deny" then this link will send again for us and then we could recognize it. but i couldn't do it. i want to have other way better than it.

Richard MacCutchan 3-Oct-13 6:24am

That is the only way to do it. You cannot force people to respond to email messages, it is their choice.

alex giulio 3-Oct-13 6:34am

right. if people don't click mail, it will notify that: that mail haven't read yet. if receiver click and get it into recycle or spam, it will notify so. also if receiver click to read mail, it will notify mail have read. i want to do so but i can not write code

Richard MacCutchan 3-Oct-13 6:40am

There is no way to get these notifications unless the user sends you either a read receipt, or clicks some link that takes them to your website, which then sends a message to you. If you cannot write the code to handle this, then you should try a Google search to find some samples.

Prasad Khandekar 3-Oct-13 6:20am

Hello,

There is a feature for requesting a read receipt via Disposition-Notification-To header. But I am afraid to say that it will not be possible to track other actions.

Regards,

alex giulio 3-Oct-13 6:29am

once receiver have clicked to open mail to read it then it will be downloaded from server to client. when i don't know that it can be tracted or not

Prasad Khandekar 3-Oct-13 6:39am

Most of the email clients support read notification, but user can opt for not sending the read notification reply. Once an email gets downloaded into the client there is very little you can do to track users actions, unless you have a controlled environment in which everyone is using a particular email client and that it supports addon's/scripting.

2 solutions

Solution 1

You can't in practice.
You can ask for a read receipt, but that request has to be honored by system which is reading the email, and some don't. Of those that do, most inform the user and ask for permission before responding.

The problem is that too many spammers used various ways to identify "live" email accounts and target them for future mailings. As a result the various ways have now been disabled one by one. Why did you think Outlook does not display images in emails by default? Because they can be used to track which messages have been opened, that's why...

Posted 3-Oct-13 1:00am

OriginalGriff

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Tadit Dash (ତଡିତ୍ କୁମାର ଦାଶ) · Accepted Answer · 2013-10-03T01:00:00

Solution 2

Please check my answer - Track Email - Get Response when Email is Read[^]

You can follow this technique to know whether user has read your email or not.
But it's success rate is not 100%. Still you can try, if you like it.

Posted 3-Oct-13 1:00am

Tadit Dash (ତଡିତ୍ କୁମାର ଦାଶ)