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Customer Support in Silverlight

, 7 Jun 2010
Take a screen capture of your running Silverlight app and submit it to your web server, inclusive of a lot of system information
Silverlight-Feedback-Phone-Home-v1.zip
Silverlight-LOB-Demo-Application
Local.testsettings
References
ICSharpCode.SharpZipLib.Silverlight.dll
ImageTools.Controls.dll
ImageTools.Controls.pdb
ImageTools.dll
ImageTools.Filtering.dll
ImageTools.Filtering.pdb
ImageTools.IO.Bmp.dll
ImageTools.IO.Bmp.pdb
ImageTools.IO.Gif.dll
ImageTools.IO.Gif.pdb
ImageTools.IO.Jpeg.dll
ImageTools.IO.Jpeg.pdb
ImageTools.IO.Png.dll
ImageTools.IO.Png.pdb
ImageTools.pdb
ImageTools.Utils.dll
ImageTools.Utils.pdb
Silverlight-LOB-Demo-Application
Bin
Debug
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pt-BR
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sr-Cyrl-CS
sr-Latn-CS
sv
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zh-Hans
zh-Hant
Release
FeedbackControl
Helpers
LOB-Demo
CIMG1261-kopf_bigger.jpg
message.png
stilfserjoch_big_tour_41_20070827_1474310238.jpg
Properties
Silverlight-LOB-Demo-Application.csproj.user
Silverlight-LOB-Demo-Application.csproj.vspscc
Silverlight-LOB-Demo-Application.5.1.ReSharper.user
Silverlight-LOB-Demo-Application.suo
Silverlight-LOB-Demo-Application.vsmdi
Silverlight-LOB-Demo-Application.vssscc
Silverlight-LOB-Demo-Application.Web
bin
ClientBin
Properties
Settings.settings
Silverlight-LOB-Demo-Application.Web.csproj.user
Silverlight-LOB-Demo-Application.Web.csproj.vspscc
UploadHandlers
Tests.Unit.Silverlight
bin
Debug
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cs
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sr-Latn-CS
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Properties
Tests.Unit.Silverlight.csproj.vspscc
TraceAndTestImpact.testsettings
<?xml version="1.0" encoding="utf-8"?>
<Project ToolsVersion="4.0" DefaultTargets="Build" xmlns="http://schemas.microsoft.com/developer/msbuild/2003">
  <PropertyGroup>
    <Configuration Condition=" '$(Configuration)' == '' ">Debug</Configuration>
    <Platform Condition=" '$(Platform)' == '' ">AnyCPU</Platform>
    <ProductVersion>
    </ProductVersion>
    <SchemaVersion>2.0</SchemaVersion>
    <ProjectGuid>{CF1BC857-BD0E-4FA4-85BA-9A661BF6F3E5}</ProjectGuid>
    <OutputType>Library</OutputType>
    <AppDesignerFolder>Properties</AppDesignerFolder>
    <RootNamespace>Tests.Unit.Silverlight</RootNamespace>
    <AssemblyName>Tests.Unit.Silverlight</AssemblyName>
    <TargetFrameworkVersion>v4.0</TargetFrameworkVersion>
    <FileAlignment>512</FileAlignment>
    <ProjectTypeGuids>{3AC096D0-A1C2-E12C-1390-A8335801FDAB};{FAE04EC0-301F-11D3-BF4B-00C04F79EFBC}</ProjectTypeGuids>
    <SccProjectName>SAK</SccProjectName>
    <SccLocalPath>SAK</SccLocalPath>
    <SccAuxPath>SAK</SccAuxPath>
    <SccProvider>SAK</SccProvider>
  </PropertyGroup>
  <PropertyGroup Condition=" '$(Configuration)|$(Platform)' == 'Debug|AnyCPU' ">
    <DebugSymbols>true</DebugSymbols>
    <DebugType>full</DebugType>
    <Optimize>false</Optimize>
    <OutputPath>bin\Debug\</OutputPath>
    <DefineConstants>DEBUG;TRACE</DefineConstants>
    <ErrorReport>prompt</ErrorReport>
    <WarningLevel>4</WarningLevel>
  </PropertyGroup>
  <PropertyGroup Condition=" '$(Configuration)|$(Platform)' == 'Release|AnyCPU' ">
    <DebugType>pdbonly</DebugType>
    <Optimize>true</Optimize>
    <OutputPath>bin\Release\</OutputPath>
    <DefineConstants>TRACE</DefineConstants>
    <ErrorReport>prompt</ErrorReport>
    <WarningLevel>4</WarningLevel>
  </PropertyGroup>
  <ItemGroup>
    <Reference Include="Microsoft.VisualStudio.QualityTools.UnitTestFramework, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=MSIL" />
    <Reference Include="System" />
    <Reference Include="System.Core">
      <RequiredTargetFramework>3.5</RequiredTargetFramework>
    </Reference>
  </ItemGroup>
  <ItemGroup>
    <CodeAnalysisDependentAssemblyPaths Condition=" '$(VS100COMNTOOLS)' != '' " Include="$(VS100COMNTOOLS)..\IDE\PrivateAssemblies">
      <Visible>False</Visible>
    </CodeAnalysisDependentAssemblyPaths>
  </ItemGroup>
  <ItemGroup>
    <Compile Include="Properties\AssemblyInfo.cs" />
    <Compile Include="UnitTest1.cs" />
  </ItemGroup>
  <ItemGroup>
    <ProjectReference Include="..\Silverlight-LOB-Demo-Application\Silverlight-LOB-Demo-Application.csproj">
      <Project>{A727EF9A-C2F9-4526-AA1A-116988BBF174}</Project>
      <Name>Silverlight-LOB-Demo-Application</Name>
    </ProjectReference>
  </ItemGroup>
  <Import Project="$(MSBuildBinPath)\Microsoft.CSharp.targets" />
  <!-- To modify your build process, add your task inside one of the targets below and uncomment it. 
       Other similar extension points exist, see Microsoft.Common.targets.
  <Target Name="BeforeBuild">
  </Target>
  <Target Name="AfterBuild">
  </Target>
  -->
</Project>

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About the Author

Peter Gfader
Tester / Quality Assurance Zühlke
Italy Italy
Peter -hates- dislikes crap software and tries his best to improve the profession of software development. For this reason he joined scrum.org. The seek for improvement keeps him getting out of bed ever day... and the smell of coffee.
 
One day, Peter woke up and realized that software development is not only about code, but also about people: From his team mates till the end user. Some people you just give donuts and some you need to give a little bit more. Peter is on a journey to make everyone happy.
 
If he is not sitting on a mountainbike or playing the trumpet, you might find him at a local user group to hang out with other geeks!
 
----------------
Peter was born in South Tirol (Italy), studied in Austria, enjoyed a beautiful 3 years working in Sydney Australia as a .NET developer for SSW and is now working for Zuehlke Engineering AG.
 
I blog about .NET development, mostly about development: including C# programming, usability, performance, tips & tricks, best practices, coding problems, and solution development.
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