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I have a Microsoft wireless laptop mouse that I bought last year. On Monday I turned my laptop on, and Windows wouldn't recognize the device. So i pulled the receiver out and it is so hot I can barely touch it. There is a know issue with this mouse for the receivers to short out so I call Microsoft for a replacement. Their support people were pretty good, but then they asked me for a product id. They said it should be on the bottom of the mouse or a tag in the battery compartment. Nope, no id anywhere. So they tell me that either I'm screwed or I can fax them a picture of the mouse. So I take out the cell phone cam, take a pic and find a place online that will send a free outgoing fax from a .doc. About an hour ago, I get a call from Microsoft to confirm my shipping address for a replacement. While I appreciate the fact that they are warrantying my mouse without a receipt, I'm baffled by the fact that they had me fax (and really, why couldnt I email it) a picture of a mouse to them and that somehow makes me worthy of a warranty. I should have sent them a stock photo of the thing to see if it would have worked.
Pete O'Hanlon wrote:
I'm looking forward to it; primarily because it should wipe that smug grin off Steve Jobs face.
You cannot argue with agile people so just take the extreme approach and shoot him.
You shouldn't be talking like that in The Lounge. Remember to keep it KSS.
Do not read medical books! You could die of a misprint. - Mark Twain
Girl: (staring) "Why do you need an icy cucumber?"
“I want to report a fraud. The government is lying to us all.”
I wouldn't let CG touch my Abacus!
When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is.
1) Can't feel half of my mouth and all I talk sounds like #*@$*@$@*%#%@#$@
2) Bit my tounge a few times
3) Can't taste my food and half of it is outside my mouth.
4) They have all kinds of chips and salsa at office and I am not suppose to eat it .
The numbness is driving me nuts, wish they had a way to remove it once they are done with their stuff. 6 more frikin hours