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Back in the day when I was doing more network administration than actual coding, I received a user request that nearly made me fall off my chair.
User: "I'm traveling to a business conference next week, and I don't know if the hotel has internet access. Can you burn the internet to a CD for me?"
After contemplating the chain of ignorance that could lead to such a request, I replied as straight-faced as I could manage: "Sorry, we don't have enough blank CDs in the office."
He slowly walked away, sad that IT was unable to complete his simple request.
A few minutes later, he returned to my office and offered up a spindle of 10 or so blank CDRs that he had in his desk.
I had to send him away again, this time with the knowledge that if I did burn the internet to CDs, the combined weight of the discs would put him over the weight limit for airline baggage. I didn't tell him that at the speed of my CD burner and the growth rate of the internet, we would reach the heat death of the universe before I finished creating the CDs.
What other crazy stories of user requests do you have?
I had one very recently ie.. not back in the day.. The guy called me wanting to know why his VPN would not connect. turns out he was being cheap and did not want to pay the hotel for internet access and thought that since he was just connecting to the office and not the "internet" that he wouldn't need it....I did manage to keep a straight face and voice long enough to correct his mistake and get off the phone.
And yes, I had carefully explained the whole process to him before he left town to start with. Explicit instructions to "connect to the hotel wifi, then start VPN"..
Common sense is not a gift it's a curse. Those of us who have it have to deal with those that don't....
Be careful which toes you step on today, they might be connected to the foot that kicks your butt tomorrow.
At my first job (back in the mid 70s), management wanted to create an accounts payable system using an Intel 8080 microprocessor based system using magnetic tape as a random access device (this was before floppy drives and affordable hard drives) - they wanted the system to be able to read a record, rewind back to the start of the record and rewrite the updated information. Their solution to the re-positioning problem was to use really long intra-record gaps
When the programming supervisor told them it wasn't possible, he was "let go" for disagreeing with management I stated looking for another job shortly afterwords.
_________________ I C(++) therefore I am
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