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Isn't it obvious? It makes perfect sense! It's the number of non-zero value claims, so it can be zero if there have been no claims or if the claims were for zero value.
(I must have been working in my current contract too long if they've got me thinking the same way they do..
Now is it bad enough that you let somebody else kick your butts without you trying to do it to each other? Now if we're all talking about the same man, and I think we are... it appears he's got a rather growing collection of our bikes.
Having declined a contract refactoring 1000s of spreadsheets that ran a major Oz insurance company I am not surprised by anything they do. A few years later said company went tits up in a major scandal.
Never underestimate the power of human stupidity
Been there, done that. When I was a kid working a paper route, a police officer's retired K-9 (a large German Shephard) decided I needed to be restrained one time. He did so by wrapping his jaws around my left buttock and refusing to let go until the cop came out of his house and pulled him off me.
I had phenomenal bruises and teeth marks in places you don't want phenomenal bruises and teeth marks .
"the debugger doesn't tell me anything because this code compiles just fine" - random QA comment
"Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst
"I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle