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Back then, the entire MSDN library fit on a single CD. They would send quarterly updates through the mail. In the days before Google, it was a resource that I depended on, along with whatever books I bought on my own.
While I think this is true for the most part, it also largely depends on your line of work. My software runs machines that produce a LOT of product every day. I hear about nearly every hiccup it has because it costs the company money and that is very consequential to a lot of people and their wallets. Me included.
"They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"
Yeah that makes sense. It was more of a general point, I think there is still some areas where software needs to be perfect, such as financial and medical etc. just because the liability of error is too great.
Any company, or person, who has "we/I are/am passionate about <insert relevant item here>", is not. If they really were, then it would show in the quality of their products and they would not need to crow about it. It is almost as stupid as the recorded message you hear while waiting to connect to customer services, which repeatedly says, "your call is important to us".