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Until last Friday, yes, I had to use JIRA... this week vacation, next week, now job.
But... aside from that, I think JIRA can be a good tool to note 'to do' items, but, like all such tools, if there is too much 'clutter', it can be hard to find the needed item.
What is the search criteria? Keywords? Assigned to? Etc...
In the project I was on, there were SO many tasks, it was hard to find what was important.
One of the more interesting side effects of taking SSRI's(*) (selective serotonin re-uptake inhibitors) is that it seems to affect short-term memory. I listen to music in the car when I drive. I find that the last song I listened to continues playing in my head until I play something else, watch TV, etc.