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The 30min are interesting.
- Hey Mike, how long shall we let them wait ?
- I guess one hour, depends on the modem speed.
- Sounds about a lot, though.
- Yeah, let's make it 30min, they'll try twice anyway before calling.
I thought the same thing. Perfect example of arbitrary choice of value by dev that makes the user think it has some kind of significance.
Also, waiting 30 minutes doesn't fix it anyways. The immediate fix is to close Outlook and open it again.
Of course, the pop-up doesn't mention that at all. Instead it has the user calling up the admin.