|
|
They will probably start passing laws creating legal isolation between companies and their respective chatbots.
"the debugger doesn't tell me anything because this code compiles just fine" - random QA comment
"Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst
"I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle
|
|
|
|
|
Sad, but more probable... 
M.D.V. 
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
|
|
|
|
|
I really hope it happened more often, but I think they will invent a new legal trick to avoid accontability as suggested by jeron1
M.D.V.
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
|
|
|
|
|
Or simply tune chatbots to never talk about any refunds.
|
|
|
|
|
|
Air Canada actually told the judge that they can't be held to what their customer service reps say.
|
|
|
|
|
lol...
From that link ...
"Air Canada came under further criticism for later attempting to distance itself from the error by claiming that the bot was “responsible for its own actions”."
Maybe they can team up with the guy that attempted lawsuits in both the US and the UK in an attempt to prove that an AI was sentient.
But of course then seems that Air Canada might want to talk to legal about whether that AI is now a slave. Since they are not paying it, it works round the clock and it cannot do anything else.
|
|
|
|
|
That's the most ridiculous excuse I have ever read. The AI chatbot was literally run by the company. If it said that the company is giving me full refund, the company has to give me full refund as promised, no other way. If they are unhappy, they are free to fix their chatbot. But what said has been said.
|
|
|
|
|
Just thought of a follow on ...
If an employee (human) said that then I believe it is settled contract law that the company is liable. That is why timeshare (and other) contracts say that absolutely nothing that the sales person said applies.
But what about the sentient (non-human) employee?
|
|
|
|
|
MS will store payment method one used to pay a subscription. Event the payment is afront... So MS can renew the subscription - one a year for instance...
And you cannot remove the payment method because the subscription is active... But the subscription stays active forever because MS can - and will - renew it...
I'm so happy that I do not buy a thing from MS...
"If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization." ― Gerald Weinberg
|
|
|
|
|
Kornfeld Eliyahu Peter wrote: I do not buy a thing from MS
This is the way.
|
|
|
|
|
|
As far as I know you can always cancel your subscription or disable auto-renew.
You do need at least one payment method is your have a subscription.
I hate them for requiring a credit card though.
Very few people in the Netherlands have a credit card.
The only reason I have one is for Microsoft subscriptions.
|
|
|
|
|
Credit cards tend to be better for online payments than debit cards. If you ever need to query a transaction, the company will be much more proactive at clawing the money back, since technically it's still their money. Whereas with a debit card, it's your money, so the bank typically won't lift a finger to help you. 
"These people looked deep within my soul and assigned me a number based on the order in which I joined."
- Homer
|
|
|
|
|
Undoubtedly, but it still sucks if your country (and I guess the whole of Europe) hardly uses credit cards.
It's simply a hassle to get it, just send me an invoice I can pay!
|
|
|
|
|
Sander Rossel wrote: Very few people in the Netherlands have a credit card.
Really ? (genuinely curious).
No Visa ? no Mastercard ?
CI/CD = Continuous Impediment/Continuous Despair
|
|
|
|
|
Nope, we don't need them.
That may seem strange for Americans but in Europe we hardly use credit cards in stores either.
We use all kinds of direct debit services in stores, hardly ever cash.
If we want to pay online we use either Ideal (in NL) or Bancontact (BE) or Paypal.
|
|
|
|
|
Some advantages to credit cards (visa/mastercard) in the US (US law/regulation) versus debits.
Card owner can request proof of transaction. If vendor cannot provide proof the card provider (not owner) will revoke the payment.
Card owner can dispute payments. Card provider will often side with owner and not vendor. This is because in the US the card provider for the consumer is not allowed to allow be an agent for the business/vendor.
Card owners are only libel for $50 total if their card is stolen. Most card providers will not even use that limit (so zero libel.) This last one can be especially relevant compared to debit if there is a large transaction.
The above does not apply to Amex.
Some of the above impacts vendors in such a way to protect consumers. For example a vendor provider can require the Vendor to keep a certain amount of money in the vendor credit account to handle refund requests. And example of the impact that can have can be seen with the Frontier Airline bankruptcy some years ago.
Also vendor providers will shut down a seller if the sell 'too much' to quickly. Since the card providers consider that a likely indication of fraud.
|
|
|
|
|
Libel means slandering someone.
Liable means to be responsible for something.
The difficult we do right away...
...the impossible takes slightly longer.
|
|
|
|
|
In Norway, Visa is a debit card, not a credit card. It might be different in other countries.
There are lots of plastic cards used for payments that are not credit cards. A number of chain stores have their own systems, with user accounts where you can make deposits as pre-payment. Paying with the card usually give you an extra discount.
Other systems that do not use a standard size plastic card, but e.g. a chip fastened to the windshield of your car, for toll roads, give you a discount if you prepay a certain amount. Presenting the chip is technically very similar to presenting a debit card, although the appearance is somewhat different.
Religious freedom is the freedom to say that two plus two make five.
|
|
|
|
|
Here in the UK at least, Visa is both a credit card (e.g. Barclaycard) and a Debit card (e.g. my Visa Debit operated by my own bank, which isn't Barclay's). Similarly, there are a number of card operators who work under the Mastercard flag.
I guess it's similar elsewhere?
|
|
|
|
|
I haven' had a credit card in 10 years. I paid my Visa off and cut it up.
If I can't pay cash, I don't buy. No subscriptions either.
CQ de W5ALT
Walt Fair, Jr.PhD P. E.
Comport Computing
Specializing in Technical Engineering Software
|
|
|
|
|
Assuming this is a credit card, look for a card provider that supports virtual account numbers. My CCs tend to have high limits (I keep paying them off, the CC companies raise my limit - weird). Anyway, the virtual account protects the primary #, and you can set your own expiration date, max amount charged, etc. The best part is that you can simply delete them - poof. Everything else continues to work (unlike when you have to close an account due to fraud).
I don't tolerate this sort of nonsense any longer from companies like Microsoft. I actually did this to one place that was told to cancel my account, refused to do so... contested all the charges and deleted the virtual number. Got a call from them the next day - they wanted my new CC #. The call was a short one.
Oh, and the CC provider, as mentioned, is much more rigorous than a typical bank.
Charlie Gilley
“They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759
Has never been more appropriate.
modified 19-Feb-24 8:30am.
|
|
|
|
|
Cool tip, not sure if that would work over here. At least is the first time I hear about it
M.D.V.
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
|
|
|
|
General 
News 
Suggestion 
Question 
Bug 
Answer 
Joke 
Praise 
Rant 
Admin 
Submit an article or tip
