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GeneralRe: GoDaddy $1 hosting sale Pin
BobJanova30-Jul-14 4:34
memberBobJanova30-Jul-14 4:34 
GeneralRe: GoDaddy $1 hosting sale Pin
Rob Philpott30-Jul-14 21:46
professionalRob Philpott30-Jul-14 21:46 
GeneralRe: GoDaddy $1 hosting sale Pin
BobJanova31-Jul-14 1:08
memberBobJanova31-Jul-14 1:08 
GeneralRe: GoDaddy $1 hosting sale Pin
Jeremy Falcon30-Jul-14 4:32
professionalJeremy Falcon30-Jul-14 4:32 
GeneralRe: GoDaddy $1 hosting sale Pin
_Maxxx_30-Jul-14 10:26
professional_Maxxx_30-Jul-14 10:26 
GeneralRe: GoDaddy $1 hosting sale Pin
Jeremy Falcon30-Jul-14 11:27
professionalJeremy Falcon30-Jul-14 11:27 
GeneralRe: GoDaddy $1 hosting sale Pin
_Maxxx_30-Jul-14 13:40
professional_Maxxx_30-Jul-14 13:40 
QuestionCustomer Engagement with Service Providers Pin
chriselst30-Jul-14 1:23
professionalchriselst30-Jul-14 1:23 
How do you like to contact the companies you buy services from (utilities, TV, phone, ISP), and how do you like to contact them, and what annoys you about such things.

Lots of companies seem to invest a lot of time and money into innovations that I don't think customers want, and indeed annoy them more than helping them.

If I want to take a service I want to find out what I need to know online, place an order online, when a customer I want to be able to view my account, and make changes to it or payments online.

And if I am on their website I do not want it constantly trying to badger me into a webchat. If I do get to the stage of needing an immediate two way conversation I want to at least be able to listen to them lying to me.

If something goes wrong I want to phone up and speak to someone. I do not want to speak to a computer, nor do I want to spend ages listening to options and making selections from menu after menu after menu.

I cannot imagine that an App from a service provider is one that I would use.

I want email updates of ongoing issues, I do not mind SMS updates now and then, if someone is on their way to my house for example.

I am not going to text a company, ever.

I do not want a computer phoning me up and asking me questions.

I will use social media to bitch about a company, not to contact them and I do not want them contacting me through it.

And if they do send me something through the post, I'm probably not going to read it properly, might not even open it before it goes through the shredder.
Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

AnswerRe: Customer Engagement with Service Providers Pin
mikepwilson30-Jul-14 5:06
membermikepwilson30-Jul-14 5:06 
GeneralThe Office Desk Move Pin
Simon Lee Shugar30-Jul-14 1:00
memberSimon Lee Shugar30-Jul-14 1:00 
GeneralRe: The Office Desk Move Pin
Agent__00730-Jul-14 1:05
professionalAgent__00730-Jul-14 1:05 
GeneralRe: The Office Desk Move Pin
OriginalGriff30-Jul-14 1:19
protectorOriginalGriff30-Jul-14 1:19 
GeneralRe: The Office Desk Move Pin
P0mpey330-Jul-14 1:23
memberP0mpey330-Jul-14 1:23 
GeneralRe: The Office Desk Move Pin
OriginalGriff30-Jul-14 1:36
protectorOriginalGriff30-Jul-14 1:36 
GeneralRe: The Office Desk Move Pin
Keith Barrow30-Jul-14 2:36
mentorKeith Barrow30-Jul-14 2:36 
GeneralRe: The Office Desk Move Pin
Agent__00730-Jul-14 1:27
professionalAgent__00730-Jul-14 1:27 
GeneralRe: The Office Desk Move Pin
OriginalGriff30-Jul-14 1:35
protectorOriginalGriff30-Jul-14 1:35 
GeneralRe: The Office Desk Move Pin
Paulo Augusto Künzel30-Jul-14 1:27
professionalPaulo Augusto Künzel30-Jul-14 1:27 
GeneralRe: The Office Desk Move Pin
Ian Shlasko30-Jul-14 3:47
memberIan Shlasko30-Jul-14 3:47 
GeneralRe: The Office Desk Move Pin
HomerTheGreat30-Jul-14 1:43
memberHomerTheGreat30-Jul-14 1:43 
GeneralRe: The Office Desk Move Pin
Dan Neely30-Jul-14 2:18
memberDan Neely30-Jul-14 2:18 
GeneralRe: The Office Desk Move Pin
Rob Philpott30-Jul-14 2:26
professionalRob Philpott30-Jul-14 2:26 
GeneralRe: The Office Desk Move Pin
Simon Lee Shugar30-Jul-14 2:36
memberSimon Lee Shugar30-Jul-14 2:36 
GeneralRe: The Office Desk Move Pin
Dan Neely30-Jul-14 3:07
memberDan Neely30-Jul-14 3:07 
GeneralRe: The Office Desk Move Pin
Richard MacCutchan30-Jul-14 3:59
protectorRichard MacCutchan30-Jul-14 3:59 

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