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GeneralRe: Irony... Pin
Richard Deeming20-Oct-17 6:13
mveRichard Deeming20-Oct-17 6:13 
Generaldo not start CSS with a comment? Pin
raddevus20-Oct-17 3:23
mvaraddevus20-Oct-17 3:23 
GeneralRe: do not start CSS with a comment? Pin
Jeremy Falcon20-Oct-17 6:12
professionalJeremy Falcon20-Oct-17 6:12 
GeneralRe: do not start CSS with a comment? Pin
raddevus20-Oct-17 7:54
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GeneralRe: do not start CSS with a comment? Pin
Jeremy Falcon20-Oct-17 6:30
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GeneralRe: do not start CSS with a comment? Pin
raddevus20-Oct-17 7:58
mvaraddevus20-Oct-17 7:58 
GeneralRe: do not start CSS with a comment? Pin
Jeremy Falcon20-Oct-17 8:20
professionalJeremy Falcon20-Oct-17 8:20 
GeneralUnexpectedly good results. A pleasant surprise for once Pin
Phil J Pearson20-Oct-17 3:06
memberPhil J Pearson20-Oct-17 3:06 
I recently travelled back from China to the UK.
The 4 hour internal flight in China, followed by 13 hour flight to Amsterdam went smoothly with good service.
At Amsterdam I found KLM had cancelled my flight back to Birmingham (UK). After much chasing round and being bounced from one agent to another I found they had rebooked me on another airline via Frankfurt. The Frankfurt was delayed so I missed the connection to BHX and had more hassle to get another flight.

I knew that I should complain to KLM and ask for compensation for the cancelled flight but didn't fancy the hassle and didn't expect it to be easy or productive. I asked my assistant to chase it up for me. She emailed them with the details and after just a few days I got an email of apology with a voucher for a substantial amount of money, just like that!

Now I have to decide how to spend the money ... but my wife will make that easy as well! Big Grin | :-D
Phil



The opinions expressed in this post are not necessarily those of the author, especially if you find them impolite, inaccurate or inflammatory.

GeneralRe: Unexpectedly good results. A pleasant surprise for once Pin
Maximilien20-Oct-17 5:49
memberMaximilien20-Oct-17 5:49 
QuestionWould you give cash to this fellow? Pin
Cornelius Henning20-Oct-17 2:26
professionalCornelius Henning20-Oct-17 2:26 
AnswerRe: Would you give cash to this fellow? Pin
Nelek20-Oct-17 2:32
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GeneralRe: Would you give cash to this fellow? Pin
Cornelius Henning20-Oct-17 2:45
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GeneralRe: Would you give cash to this fellow? Pin
Dan Neely20-Oct-17 3:02
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GeneralRe: Would you give cash to this fellow? Pin
Nelek20-Oct-17 3:09
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AnswerRe: Would you give cash to this fellow? Pin
Tim Carmichael20-Oct-17 2:33
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AnswerRe: Would you give cash to this fellow? Pin
Johnny J.20-Oct-17 2:34
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AnswerRe: Would you give cash to this fellow? Pin
Pete O'Hanlon20-Oct-17 2:35
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GeneralRe: Would you give cash to this fellow? Pin
Slacker00720-Oct-17 2:43
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GeneralRe: Would you give cash to this fellow? Pin
Nelek20-Oct-17 2:52
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GeneralRe: Would you give cash to this fellow? Pin
Pete O'Hanlon20-Oct-17 2:55
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GeneralRe: Would you give cash to this fellow? Pin
Nelek20-Oct-17 3:07
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GeneralRe: Would you give cash to this fellow? Pin
Pete O'Hanlon20-Oct-17 3:24
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GeneralRe: Would you give cash to this fellow? Pin
Nelek20-Oct-17 7:55
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GeneralRe: Would you give cash to this fellow? Pin
J. Dunlap20-Oct-17 8:35
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GeneralRe: Would you give cash to this fellow? Pin
Cornelius Henning20-Oct-17 8:40
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