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GeneralRe: Tester's authority Pin
Jörgen Andersson19-Sep-19 5:44
protectorJörgen Andersson19-Sep-19 5:44 
GeneralRe: Tester's authority Pin
Dan Neely19-Sep-19 11:18
memberDan Neely19-Sep-19 11:18 
AnswerRe: Tester's authority Pin
kmoorevs19-Sep-19 4:18
memberkmoorevs19-Sep-19 4:18 
AnswerRe: Tester's authority Pin
Dominic Burford19-Sep-19 4:20
professionalDominic Burford19-Sep-19 4:20 
AnswerRe: Tester's authority Pin
Member 916705719-Sep-19 21:55
memberMember 916705719-Sep-19 21:55 
AnswerRe: Tester's authority Pin
maze320-Sep-19 1:25
professionalmaze320-Sep-19 1:25 
AnswerRe: Tester's authority Pin
MSBassSinger20-Sep-19 4:16
professionalMSBassSinger20-Sep-19 4:16 
AnswerRe: Tester's authority Pin
agolddog20-Sep-19 4:31
memberagolddog20-Sep-19 4:31 
Yes. let's quit pretending the email is a legitimate bug tracking tool.

This should be entered in whatever tool you use to track the change to begin with.

You can choose to keep the current ticket open and add to it (fewer things to track, but multiple problem reports make it confusing) or open a new ticket for each reported problem, tying it back to the original change request.

I'd argue that QA shouldn't even be assigning these things, but that might be a bit much. Probably want to have the original developer investigate any fixes.

Also, someone has to be able to shut QA down if the perceived problem is actually a new change. "I found/thought of something that's not in the requirements, it's a bug!" might not be so. If it hinders use of the tool, then yes, it should be addressed. If it's just a "nice to have", it's an enhancement for future development.

AnswerRe: Tester's authority Pin
Dr.Walt Fair, PE20-Sep-19 13:59
professionalDr.Walt Fair, PE20-Sep-19 13:59 
AnswerRe: Tester's authority Pin
Andreas Mertens21-Sep-19 6:08
professionalAndreas Mertens21-Sep-19 6:08 
Joke"The joke isn't funny if you have to explain it." Pin
Sander Rossel19-Sep-19 0:58
professionalSander Rossel19-Sep-19 0:58 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
glennPattonWork19-Sep-19 1:06
professionalglennPattonWork19-Sep-19 1:06 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
Jacquers19-Sep-19 1:55
memberJacquers19-Sep-19 1:55 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
glennPattonWork19-Sep-19 3:19
professionalglennPattonWork19-Sep-19 3:19 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
Sander Rossel19-Sep-19 2:48
professionalSander Rossel19-Sep-19 2:48 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
musefan19-Sep-19 1:12
membermusefan19-Sep-19 1:12 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
Sander Rossel19-Sep-19 1:19
professionalSander Rossel19-Sep-19 1:19 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
PeejayAdams19-Sep-19 1:36
memberPeejayAdams19-Sep-19 1:36 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
Nand3219-Sep-19 1:31
memberNand3219-Sep-19 1:31 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
lopatir19-Sep-19 1:49
memberlopatir19-Sep-19 1:49 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
Dominic Burford19-Sep-19 4:21
professionalDominic Burford19-Sep-19 4:21 
JokeRe: "The joke isn't funny if you have to explain it." Pin
Nelek19-Sep-19 8:19
protectorNelek19-Sep-19 8:19 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
Michael DeMutis20-Sep-19 6:22
professionalMichael DeMutis20-Sep-19 6:22 
GeneralRe: "The joke isn't funny if you have to explain it." Pin
Dr.Walt Fair, PE20-Sep-19 14:01
professionalDr.Walt Fair, PE20-Sep-19 14:01 
GeneralCCC 19/9 - SOLVED Pin
PeejayAdams18-Sep-19 23:03
memberPeejayAdams18-Sep-19 23:03 

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