Click here to Skip to main content
14,326,080 members

Press Releases

Welcome to the new Press Releases forum! Our old press release system has been retired but we've moved everything and everyone to a new, shinier home. Enjoy!

A press release must be written for the purpose of announcing something newsworthy. Advertisements, promotions, or anything smelling even vaguely of spam will be deleted. All press releases must be relevant to the development community.

 
GeneralE-XD++ DASYLab like Data acquisition and graphics control visualization solution Pin
kellyonlyone31-Oct-13 22:12
memberkellyonlyone31-Oct-13 22:12 
GeneralExplore the knowledge of VMware Workstation with Packt’s New Book Pin
Velinda31-Oct-13 1:54
memberVelinda31-Oct-13 1:54 
NewsWSO2 Founder and CEO to Unveil Public Cloud Strategy at WSO2Con US 2013 Pin
Member 979567330-Oct-13 9:53
memberMember 979567330-Oct-13 9:53 
NewsWSO2 Carbon, WSO2 API Manager and WSO2 Governance Registry Increase Speed, Scalability and High Availability Through Hazelcast Pin
Member 979567330-Oct-13 9:06
memberMember 979567330-Oct-13 9:06 
NewsWSO2 Launches 100% Open Source WSO2 Enterprise Store, First Platform for Managing and Provisioning All Digital Asset Types Across the Entire Life Cycle Pin
Member 979567330-Oct-13 8:43
memberMember 979567330-Oct-13 8:43 
Newscombit List & Label Reporting Tool Released In Version 19 Pin
combit30-Oct-13 0:37
membercombit30-Oct-13 0:37 
GeneralDesign and implement vSphere using Packt’s New Book and eBook Pin
Velinda29-Oct-13 23:51
memberVelinda29-Oct-13 23:51 
GeneralEnhance your knowledge of the Salesforce CRM platform using Packt's new book and eBook Pin
Velinda29-Oct-13 23:38
memberVelinda29-Oct-13 23:38 
Packt is pleased to announce the release of Salesforce CRM: The Definitive Admin Handbook - Second Edition, a practical guide that focuses on the Salesforce CRM application, highlighting the core Salesforce CRM concepts required to improve and maintain its functionality with clear, systematic instructions. The print book comes in at over 426 pages and is competitively priced at $54.99, whilst the e-book and Kindle versions are available for $28.04.

About the Author:

Paul Goodey has over 15 years of experience in developing web technology solutions for various companies, and he has been building solutions with Salesforce CRM since 2006. Paul has worked as a developer, business analyst, consultant, and system administrator to provide solutions for both in-house and consultancy-based end users. He is also a Salesforce.com Certified Developer DEV-401.

Customer relationship management (CRM) is a set of business processes and underlying applications that help manage customer information, activities, and conversations. With the help of CRM, teams can better understand their customers and deliver the right information, make better decisions, reduce the cost of service, and keep every customer satisfied.

Salesforce CRM: The Definitive Admin Handbook - Second Edition will show readers how to effectively implement mechanisms to manage and determine login access and company-specific information. They'll discover more about Salesforce CRM including a wide range of features such as granting login access to administrators and enabling delegated user administration, whilst also learning how to configure data structures and user interfaces using the various mechanisms offered by Salesforce CRM.

This book is packed with screenshots, diagrams, and tips that will enable readers to not only administer and configure complex Salesforce CRM functionality with absolute ease, but also understand the functional areas within Salesforce CRM for campaigns to customers.

Some of the topics covered in this book are:

Chapter 1: Organization Administration

Chapter 2: User Management in Salesforce CRM

Chapter 3: Configuration in Salesforce CRM

Chapter 4: Data Management

Chapter 5: Data Analytics with Reports and Dashboards

Chapter 6: Implementing Business Processes in Salesforce CRM

Chapter 7: Salesforce CRM Functions

Chapter 8: Extending Salesforce CRM

Chapter 9: Best Practices for Enhancing Productivity

Packt Publishing has also released Salesforce related books:

Salesforce CRM Admin Cookbook

Salesforce CRM: The Definitive Admin Handbook

Force.com Developer Certification Handbook (DEV401)

About Packt:

All Salesforce books are published by Packt Enterprise. Packt Enterprise is a publishing division of Packt Publishing designed to serve the information needs of IT professionals in the Enterprise space. Packt Enterprise also publishes on Microsoft, IBM, Oracle, Citrix, Java, Amazon, Google, and SAP technologies.
NewsWSO2Mobile Begins Recruiting Beta Customers for WSO2 Enterprise Mobility Management Platform Pin
Member 979567328-Oct-13 16:57
memberMember 979567328-Oct-13 16:57 
NewsDiscountASP.NET adds Scheduled Deployment to Snapp Systems Platform-as-a-Service Pin
DiscountASP - TFS28-Oct-13 10:18
memberDiscountASP - TFS28-Oct-13 10:18 
NewsAerospike Recognized in the “Visionaries” Quadrant of the Gartner Magic Quadrant for Operational Database Management Systems Pin
Member 979567328-Oct-13 8:43
memberMember 979567328-Oct-13 8:43 
GeneralMobile app development: Cross-platform tools realize 30% time and cost savings for most developers Pin
Carrie Davis-Sydor24-Oct-13 5:10
professionalCarrie Davis-Sydor24-Oct-13 5:10 
GeneralComponentOne Adds Touch Support to its Cross-Platform Excel-Compatible Spreadsheet Components Pin
ComponentOne-PA24-Oct-13 2:39
memberComponentOne-PA24-Oct-13 2:39 
GeneralMicro Focus Brings the Mainframe to iPads with Rumba+ Mobile Pin
Priyank Prakash23-Oct-13 1:16
memberPriyank Prakash23-Oct-13 1:16 
NewsWSO2 Will Bring API Management Training and Certification Program to San Francisco in Conjunction with WSO2Con 2013 US Pin
Member 979567322-Oct-13 9:39
memberMember 979567322-Oct-13 9:39 
NewsDiscountASP.NET Launches Standalone Team Foundation Server Build-as-a-Service Solution Pin
DiscountASP - TFS21-Oct-13 13:34
memberDiscountASP - TFS21-Oct-13 13:34 
GeneralSpell Checking for ASP.NET Applications Pin
Keyoti21-Oct-13 9:43
groupKeyoti21-Oct-13 9:43 
NewsWSO2 Executives Will Explore API Optimization, Brand Strategy and Architectural Best Practices at the API Strategy and Practice Conference Pin
Member 979567321-Oct-13 8:11
memberMember 979567321-Oct-13 8:11 
NewsStimulsoft Reports 2013.2: Creative Approach to Technical Solutions Pin
Andrew Savin18-Oct-13 2:30
memberAndrew Savin18-Oct-13 2:30 
NewsUniversity of Central Florida Partners with MadCap Software to Advance Students' Technical Communication Skills and Empower Professional Growth Pin
andrew.kinetic17-Oct-13 11:53
memberandrew.kinetic17-Oct-13 11:53 
NewsWSO2 to Deliver Webinar on Single Sign-On Best Practices Using WSO2 Identity Server Pin
Member 979567317-Oct-13 8:24
memberMember 979567317-Oct-13 8:24 
NewsVersion 19 of List & Label Reporting Tool Will Be Released This Fall Pin
combit16-Oct-13 22:43
membercombit16-Oct-13 22:43 
NewsDBmaestro Releases Teamwork V 3.7 with Oracle SQL Developer Extension Pin
Jeremy Hess16-Oct-13 9:09
memberJeremy Hess16-Oct-13 9:09 
NewsNew WSO2 Federal Systems White Paper Explores Solution Architecture for Improving Information Sharing and Security Pin
Member 979567316-Oct-13 8:27
memberMember 979567316-Oct-13 8:27 
NewsWSO2 Brings Workshop on Integration Best Practices to Auckland Pin
Member 979567314-Oct-13 6:51
memberMember 979567314-Oct-13 6:51 

General General    News News    Suggestion Suggestion    Question Question    Bug Bug    Answer Answer    Joke Joke    Praise Praise    Rant Rant    Admin Admin   

Use Ctrl+Left/Right to switch messages, Ctrl+Up/Down to switch threads, Ctrl+Shift+Left/Right to switch pages.