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In SharePoint 2016, I'm not able to send/trigger emails by setting Alerts or workflows but I can send email through SP Management Shell. When I'm setting alerts in lists/libraries or trying through SP Designer Workflow 2010/2013 its not working.. Status is coming as completed but I'm not receiving emails.How to debug further ? Actually I'm trying to send email to other domain which is already there in AD user profile.

What I have tried:

I have tested outgoing emails from SP management shell as per this link and its working fine.

I have also checked the logs through ULS viewer.. there its saying that email successfully send but I'm not receiving the emails.

I have also installed the updates as per this link

1 solution

I have solved this, Earlier I was configuring the outgoing email only in System Settings -> E-Mail and Text Messages (SMS) -> Configure outgoing e-mail settings.. later I check in Application Management ->Manage web applications and relevant Web application's general setting -> outgoing email.. there TO & FROM email were different. Once I correct this here it started working.
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OriginalGriff 24-Jun-18 3:30am    
Please do not post the same thing again if it doesn't appear immediately: both of these were sent to moderation, and required a human volunteer to review it for publication.
I have deleted the spare.
Member 7676955 24-Jun-18 4:00am    
Actually I was getting error saying that "Server was busy..." and not getting any confirmation so I tried to submit it again.

This content, along with any associated source code and files, is licensed under The Code Project Open License (CPOL)

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