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We have a website hosted in southern part of India. It is a webbased application developed in What problem we are facing is that the website is either loading very slow or not opening in some locations (ISP wise). Example for some users in Bangalore the site is working very slow. But others it is working fine.

The website is used nationwide almost 250 users login to system and work almost 4-5 hours on the site. Out of 250 users only few say 20-25 users has this problem.

Is this a problem of the website or the ISP's or the proxy servers.
I heard that the name servers will get update in few hours.
We have not changed the name server for the last six month.

Has anyone faced this problem before

It will be very helpful if anyone could find a solution for this.

We have a dedicated hosting exclusively for this website only.

Thanking you


If it is working fine in some places and not in others, at the same time, then it is likely to be a user problem. Get them (if you can) to run a speed check (using one of the internet speed tests - google will find you quite a few) and check the numbers in a good and bad location.

Then, either they speed up their connection, or you need to radically re-work your site to be more low-bandwidth friendly! (The later is a lot of work for you, the former is hassle for them)
janwel 5-Jul-11 23:30pm
good point... My 5
It is called load. Considering the size of Bangalore which you use as an example, the internet infrastructure is likely overloaded with users, thus causing the applications to load slowly. There just isn't enough bandwidth available.

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