ALPR en ubuntu NVIDIA geoforce 1070

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I installed coproject.ai on a PC with Ubuntu with Nvidia geforce 1070 everything works fine except ALPR automatic license plate recognition. I would be very grateful if you can help me with that: error attached

16:20:13:ALPR_adapter.py: Traceback (most recent call last):
16:20:13:ALPR_adapter.py: File "/usr/bin/codeproject.ai-server-2.6.5/modules/ALPR/ALPR_adapter.py", line 11, in
16:20:13:ALPR_adapter.py: from ALPR import init_detect_platenumber, detect_platenumber
16:20:13:ALPR_adapter.py: File "/usr/bin/codeproject.ai-server-2.6.5/modules/ALPR/ALPR.py", line 7, in
16:20:13:ALPR_adapter.py: import utils.tools as tool
16:20:13:ALPR_adapter.py: ModuleNotFoundError: No module named 'utils.tools'
16:34:40:Face Processing: No face found in image

What I have tried:

Until now I couldn't test anything since I have no idea what the error was, apparently something is missing that was not installed with the 2.6.5 installer