As Rohan Leuva says, post this in Sugs and bugs
] (as you have).
Include details though: Browser and version, operating system, and extensions - that sort of thing.
In addition, if you can log in from your phone as you say, then post the report from your phone - that will confirm the account you are having problems with much more clearly than referring to it's name.
This posted as answer to remove it from the unanswered list.