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GeneralUsers Are Evil Pin
MehGerbil22-Apr-13 4:16
memberMehGerbil22-Apr-13 4:16 
GeneralMessage Removed Pin
Edo Tzumer22-Apr-13 4:32
professionalEdo Tzumer22-Apr-13 4:32 
GeneralRe: Users Are Evil Pin
MehGerbil22-Apr-13 4:39
memberMehGerbil22-Apr-13 4:39 
GeneralRe: Users Are Evil Pin
OriginalGriff22-Apr-13 4:56
mvpOriginalGriff22-Apr-13 4:56 
GeneralRe: Users Are Evil Pin
MehGerbil22-Apr-13 4:58
memberMehGerbil22-Apr-13 4:58 
GeneralRe: Users Are Evil Pin
OriginalGriff22-Apr-13 5:58
mvpOriginalGriff22-Apr-13 5:58 
GeneralRe: Users Are Evil Pin
Dan Neely22-Apr-13 10:27
memberDan Neely22-Apr-13 10:27 
GeneralRe: Users Are Evil Pin
Dalek Dave22-Apr-13 5:05
memberDalek Dave22-Apr-13 5:05 
GeneralRe: Users Are Evil Pin
ryanb3122-Apr-13 5:12
memberryanb3122-Apr-13 5:12 
GeneralRe: Users Are Evil Pin
David Kentley22-Apr-13 5:29
memberDavid Kentley22-Apr-13 5:29 
GeneralRe: Users Are Evil Pin
ryanb3122-Apr-13 5:37
memberryanb3122-Apr-13 5:37 
GeneralRe: Users Are Evil Pin
Nicholas Marty22-Apr-13 5:51
professionalNicholas Marty22-Apr-13 5:51 
GeneralRe: Users Are Evil Pin
ryanb3122-Apr-13 5:59
memberryanb3122-Apr-13 5:59 
GeneralRe: Users Are Evil Pin
David Kentley22-Apr-13 6:16
memberDavid Kentley22-Apr-13 6:16 
GeneralRe: Users Are Evil Pin
Gary R. Wheeler28-Apr-13 1:28
memberGary R. Wheeler28-Apr-13 1:28 
I find the problem in this case is that what the user thinks they did and what they actually did are two different things. This is such a recurring problem we include a 'diagnostic trace' facility that records a crap-pile of stuff about what the system is doing. We routinely tell the user to repeat the process that failed and record a trace while doing so.
Software Zen: delete this;

GeneralRe: Users Are Evil Pin
Shelby Robertson 22-Apr-13 8:15
member Shelby Robertson 22-Apr-13 8:15 
GeneralRe: Users Are Evil Pin
ahmed zahmed22-Apr-13 10:40
memberahmed zahmed22-Apr-13 10:40 
GeneralRe: Users Are Evil Pin
Shelby Robertson 22-Apr-13 10:41
member Shelby Robertson 22-Apr-13 10:41 
GeneralRe: Users Are Evil Pin
ahmed zahmed22-Apr-13 10:45
memberahmed zahmed22-Apr-13 10:45 
GeneralRe: Users Are Evil Pin
Shelby Robertson 22-Apr-13 10:48
member Shelby Robertson 22-Apr-13 10:48 
GeneralRe: Users Are Evil Pin
ii_noname_ii23-Apr-13 1:48
memberii_noname_ii23-Apr-13 1:48 
GeneralRe: Users Are Evil Pin
MehGerbil23-Apr-13 3:04
memberMehGerbil23-Apr-13 3:04 
GeneralRe: Users Are Evil Pin
ii_noname_ii23-Apr-13 4:23
memberii_noname_ii23-Apr-13 4:23 
GeneralRe: Users Are Evil Pin
Michael T. Bee [ITProf Sempris]23-Apr-13 2:41
memberMichael T. Bee [ITProf Sempris]23-Apr-13 2:41 
GeneralRe: Users Are Evil Pin
Michael T. Bee [ITProf Sempris]23-Apr-13 2:43
memberMichael T. Bee [ITProf Sempris]23-Apr-13 2:43 

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