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How can you mess up trying to start or install teamviewer? After 20 minutes trying to guide a user to just get it started I gave up and screen shotted step by step instructions for the problem they needed help with...
I'm really glad my wife suggested pizza and wine for tonight because I'm going to need it.
How can you mess up trying to start or install teamviewer?
Team Viewer does a good enough job itself at screwing you over. TV 10 and 11 aren't compatible. So guess what, I have to uninstall "the other" for one client, then "the other other" for the other client.
Then, I've had the installer fail, thinking it didn't uninstall something, I don't remember how that got fixed, I think a reboot, wipe the folder, etc.
Then sometimes it thinks I'm using it for business when I'm not, and because I DO use it for business occasionally, it gets horribly confused.
Other than that, it's fast, the file transfer is awesome except it doesn't retain the size of the explorer window or my column settings, which is really annoying.
Yep, it really sux when it takes longer to get an end user connected on a remote than it does to fix their problem once connected!
I started doing frontline support before remote desktop sharing and remember well how difficult and frustrating it was to solve problems that way. Reliable remote desktop over the internet was a game changer for me, my company, and most importantly our clients. We're all spoiled now!
I'm glad to see Microsoft pushing into hardware - competition is good for all of us.
Given the generally high prices on Microsoft's new gear I'll be interested to see if the folks here in the Lounge that usually bash Apple for their prices will be honest with themselves and also bash Microsoft or will hypocrisy prevail?
My money is on hypocrisy.
In this present crisis, government is not the solution to our problem; government is the problem. ~ Ronald Reagan