The Lounge is rated PG. If you're about to post something you wouldn't want your
kid sister to read then don't post it. No flame wars, no abusive conduct, no programming
questions and please don't post ads.
My dad was setting up a mobile modem earlier. For installation instructions, he visited the FAQ. That page had basic summary information, and links for more detailed information. However, the links on the page were broken. So Dad, being the helpful and informative person he is, sent an e-mail to the support letting them know that their links were broken. An hour later he received a reply, helpfully stating that his SIM card would be arriving Monday...