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How to build a basic IVR (Interactive Voice Response) menu system with DTMF/voice control in C# to improve your call center

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4.99/5 (31 votes)
23 Jul 2014CPOL
It explains step-by-step how to develop a basic IVR voice menu system in the most simplest way and explains how to create such professional VoIP functionalities as blind transfer and human speech control.

Revisions


  

Compare Revision Minor Date Status Editor
13 - publicly available No 23-Jul-14 4:35 Available Sean Ewington
Updates in content.
12 No 22-Jul-14 23:14 Pending W.Walker
A new section ('The implementation of the voice-controlled IVR') and a new explanatory figure have been added.
11 No 22-Jul-14 22:59 Composing W.Walker
Updates in content. Changes: 50
10 No 22-Jul-14 22:02 Pending W.Walker
Updates in content. Changes: 3213
9 No 31-Mar-14 4:22 Available Sean Ewington
Updates in content.
8 No 31-Mar-14 4:16 Pending W.Walker
New section has been added: 'How to create a multi-level IVR'
7 No 24-Mar-14 4:20 Available Sean Ewington
Updates in content.
6 No 24-Mar-14 0:06 Pending W.Walker
A short new paragraph has been added for better understanding based on a comment.
5 No 20-Mar-14 4:27 Available Sean Ewington
Updates in content.
4 No 20-Mar-14 3:03 Pending W.Walker
minor spellfixes
2 No 19-Mar-14 4:59 Pending W.Walker
Updates in content. Changes: 1988
1 No 19-Mar-14 4:26 Composing W.Walker
Initial creation

License

This article, along with any associated source code and files, is licensed under The Code Project Open License (CPOL)

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W.Walker
United Kingdom United Kingdom
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