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Last Friday my email in Outlook suddenly stopped working.
Didn't receive any email, couldn't send any email.
Decided to throw away my account and set it up again, sometime helps, for whatever reason.
No emails are synced, but at least I still have those online.
Folder are synced for some reason, so it's not like Outlook can't connect or anything.
However, Outlook also decided to throw out all my contacts, and I don't have those online
For some reason, those contacts can't sync to my email provider.
Losing all my contacts really sucks big time.
It seems to be an issue in Outlook since other email accounts aren't syncing either (although I think they were earlier).
Anyone else have this problem?
Also, anyone know if there's a way for me to restore my contacts?
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Outlook is working fine for me ... Win 11, Outlook 2019 Version 2204 and Outlook 365 are both fine.
I'd contact MS tech support - they are pretty helpful and can dial in to fix it.
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
"Common sense is so rare these days, it should be classified as a super power" - Random T-shirt
AntiTwitter: @DalekDave is now a follower!
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Just fixed it by completely removing Office 365 and re-installing it.
Contacts remain gone though
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Samsung SideSync Smart Switch allows you to import your Outlook contacts into your Android contacts, and then, later, pull them back to Outlook (not just the old Outlook contacts). But it sounds like it is a little too late for that to work for you. And you would have to have a Samsung device (I think).
(And it looks like you can't get SideSync any more...)
modified 8-May-22 19:01pm.
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I should get Exchange and just sync everything.
I got stuck for two days without internet the last time I tried that though
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Uugh!!! Good luck with whatever you try. You make me glad I've backed things up to my phone, although Murphy's Law can still strike!
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About a month ago my wife's Dell (W11) got a network driver update... Since then Outlook unable to connect the network (along with other but not all applications)... The truly nice part is that I can not roll back the driver...
Checked on older (W10) Dell she used before and more or less has the same setup - Outlook still works...
Conected Dell, they say it is MS... Didn't asked MS... It is me wife, who refuses to move on to some Linux edition...
“Real stupidity beats artificial intelligence every time.”
― Terry Pratchett, Hogfather
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Have you tried updating to wife 2.0?
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Good backups?
Another reason to have them.
FYI you can backup Outlook contacts by File Export and selecting whatever format you want. I usually do something like that about 2-4 times a year for contacts. They don't change much. Usually some story like this reminds me to update them.
To err is human to really elephant it up you need a computer
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My kid's PC started having trouble, so he bought a new SSD and has done a fresh install of Win 10 -- from the same disc we installed from before.
But we can't get the network drivers to install.
We tried the flash drive which came with the mother board (MSI). The install app says that it installed the drivers, but after a reboot it reports that they weren't installed.
I downloaded some drivers from MSI's site and Intel's site, but they also say they won't install.
Very frustrating.
Update 5/10: We eventually got it working by using the Windows Media Creation Tool.
modified 10-May-22 8:36am.
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Well,
Check to see if the driver is superceded. What may be happening is that you install the old working driver, Windows might detect that there is an updated version in the driverstore and uses that one instead. This is to prevent people from installing old insecure/broken drivers.
windows 10 remove driver from driverstore - Google Search[^]
Remove ALL drivers from the driverstore associated with the device and then try installing your old working driver. If it still doesn't install then check if the driver certificate has been revoked.
I'm leaving in about an hour but you should have a Setupapi.dev.log[^] in %windir%\inf that will give verbose info about the device install.
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It can't get to a store or Windows update until the driver is installed.
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PIEBALDconsult wrote: It can't get to a store or Windows update The driverstore is on your local computer... nevermind, just bring it to a qualified technician...
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Did you confirm that the network card is active in the BIOS with all the default settings?
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The network was working previously, with the old system drive.
I see lights flashing on the ports on the motherboard and switch.
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Does he still have the HDD? You could try cloning the working Win 10 to the SSD.
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Could, it's in the system so he can transfer any files he needs.
But cloning it would only clone whatever problem it has.
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Are you using Windows Home? That does not support a lot of network capabilities. Even my son installs Windows Pro at home.
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Could the start of it having trouble maybe be that the NIC took a shock?
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I don't think so, it appeared to be a bad update of something, but maybe.
I would still assume it would install the driver though.
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The NIC having a hardware issue could explain it having difficulty installing the driver.
What caused that issue could be anything. Since the driver was already on the old system, the issues of something going wrong with the NIC would have manifested differently.
It's possible that you could now install some old network driver but not the latest driver.
You may have to flash the BIOS to the most receent version before the most recent network driver will install.
If you flash to the latest BIOS and the driver still won't install, I think the NIC has gone bad.
Motherboards are expensive so you probably want more proof of that than a forum post.
Alternatively to a whole new motherboard, if there are open PCIE slots, you could more cheaply just disable the onboard NIC and just put a new NIC card in (~$25-$50?).
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If you're able to boot from the old drive, try getting the drivers with Double Driver, this is an old program that lets you grab the drivers your current Windows set up has, this is a very old program (Works fine even on Windows 11 last time i tried) so you won't find a official download site, but you can find it floating in the net.
"Science fiction is any idea that occurs in the head and doesn’t exist yet, but soon will, and will change everything for everybody, and nothing will ever be the same again." Ray Bradbury
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