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GeneralRe: MQOTD Pin
StM0n13-Oct-13 23:11
StM0n13-Oct-13 23:11 
GeneralRe: MQOTD Pin
Rage14-Oct-13 1:51
professionalRage14-Oct-13 1:51 
GeneralRe: MQOTD Pin
StM0n14-Oct-13 1:54
StM0n14-Oct-13 1:54 
GeneralRe: MQOTD Pin
Joan M13-Oct-13 23:42
professionalJoan M13-Oct-13 23:42 
GeneralRe: MQOTD Pin
Johnny J.13-Oct-13 23:54
professionalJohnny J.13-Oct-13 23:54 
GeneralRe: MQOTD Pin
contracting199014-Oct-13 0:55
contracting199014-Oct-13 0:55 
GeneralRe: MQOTD Pin
Rage14-Oct-13 1:53
professionalRage14-Oct-13 1:53 
GeneralRe: MQOTD Pin
RJOberg14-Oct-13 3:16
professionalRJOberg14-Oct-13 3:16 
Oh! I got this one!

The footage from the AOL support center when my fiance called to cancel her recently passed father's account*.

Fiance: "The account holder has passed, please cancel the account."
Drone: "Are you sure you want to cancel? Perhaps you would like to hear some of the great features you get with AOL."
Fiance: "The account holder died. I don't think he will be using any of those features."
Drone: "Well, would you like to leave the email account active? It's free of charge."
Fiance: "Deceased, my father was the account holder and he is no longer alive. I am not sure he will be able to access his email account."
Drone: "AOL offers blah blah."
Fiance: "Died. Less than a week ago. Unless you can hold a seance so he can access the email or use any of those features that are so great, I'm not sure what use he has for AOL anymore."
Drone: "... Right, let me cancel that account for you."

It was like trying to return a Norwegian Blue! The only reason she didn't start crying was partly because she was getting so angry. Partly because it was something her dad would have found hilarious and she was trying not to laugh. The service drone just kept reading the script, oblivious to the reason for cancellation and frustration they were causing.

I jokingly told her they were trying so hard because he was likely their last paying customer.

*He had cable internet, but all of his contacts were used to his AOL email and he didn't want to send them an email explaining that he had a new email address. We couldn't reason with him either.
GeneralCCC 14/10/13 Pin
Dalek Dave13-Oct-13 21:32
professionalDalek Dave13-Oct-13 21:32 
GeneralRe: CCC 14/10/13 Pin
OriginalGriff13-Oct-13 21:34
mveOriginalGriff13-Oct-13 21:34 
GeneralRe: CCC 14/10/13 Pin
Dalek Dave13-Oct-13 21:39
professionalDalek Dave13-Oct-13 21:39 
GeneralRe: CCC 14/10/13 Pin
OriginalGriff13-Oct-13 21:42
mveOriginalGriff13-Oct-13 21:42 
GeneralRe: CCC 14/10/13 Pin
Dalek Dave13-Oct-13 21:55
professionalDalek Dave13-Oct-13 21:55 
GeneralRe: CCC 14/10/13 Pin
pkfox14-Oct-13 2:14
professionalpkfox14-Oct-13 2:14 
NewsQuatum computing Pin
Paulo Augusto Kunzel13-Oct-13 14:14
professionalPaulo Augusto Kunzel13-Oct-13 14:14 
GeneralRe: Quatum computing Pin
Super Lloyd13-Oct-13 15:17
Super Lloyd13-Oct-13 15:17 
JokeRe: Quatum computing Pin
ZurdoDev14-Oct-13 2:12
professionalZurdoDev14-Oct-13 2:12 
GeneralRe: Quatum computing Pin
Super Lloyd14-Oct-13 3:39
Super Lloyd14-Oct-13 3:39 
GeneralRe: Quatum computing Pin
Mike Hankey13-Oct-13 15:33
mveMike Hankey13-Oct-13 15:33 
JokeRe: Quatum computing Pin
Paulo Augusto Kunzel14-Oct-13 0:52
professionalPaulo Augusto Kunzel14-Oct-13 0:52 
GeneralRe: Quatum computing Pin
BillWoodruff13-Oct-13 17:14
professionalBillWoodruff13-Oct-13 17:14 
GeneralRe: Quatum computing Pin
_Maxxx_13-Oct-13 17:24
professional_Maxxx_13-Oct-13 17:24 
GeneralRe: Quatum computing Pin
Killzone DeathMan13-Oct-13 22:29
Killzone DeathMan13-Oct-13 22:29 
GeneralRe: Quatum computing Pin
PIEBALDconsult13-Oct-13 18:58
mvePIEBALDconsult13-Oct-13 18:58 
GeneralRe: Quatum computing Pin
Paulo Augusto Kunzel14-Oct-13 0:56
professionalPaulo Augusto Kunzel14-Oct-13 0:56 

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