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edit ...
this did the trick:
Open an elevated command prompt, execute:
DISM.exe /Online /Cleanup-image /Restorehealth
then execute:
sfc /scannow
then run win updater, and settle in for hours of update foo.
end edit ... "Feature update to Windows 10, version 1803 - Error 0x80070002"
Been a while now since I've been living with this: posting a message on MS support led to (surprise) nothing helpful, and various messages from no-nothing other users in sundry languages I can't read being forwarded to me.
I've run the Win Update TroubleShooting thing as admin with no results: it claims to have "fixed" various things each time I run it, but the updsate error remains the same.
Researching te error message led me nowhere. No way I'm going to revert to a previous restore point, or do a clean install !
Considering the BSOD reports on this update I've read, perhaps I'm not missing much ?
thanks, Bill
«... thank the gods that they have made you superior to those events which they have not placed within your own control, rendered you accountable for that only which is within you own control For what, then, have they made you responsible? For that which is alone in your own power—a right use of things as they appear.» Discourses of Epictetus Book I:12
modified 15-Jun-18 10:34am.
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I know this won't help you at all, but if I can just commiserate...
I have plenty of systems here at home, both physical and virtual, that have had the original Windows 10 release installed on them, and then diligently upgraded to newer versions as they came out, all without much of a hitch. I honestly can't remember any sort of serious problem while upgrading.
Since 1803 came out however, I've repeatedly tried to install it on this one system that simply refuses to complete successfully, and rolls back to 1709. It always fails at some data migration phase (I don't have the error code in front of me, but it's definitely not the 0x80070002 error you're seeing). There's plenty of free space on the drive, and there's not much else I can think of that might help (surely some log exists somewhere...but that could actually be helpful, so lets not show that to the user)...
Last night I told it to go ahead and nuke everything on it instead (if there's no data to migrate, it shouldn't even enter those steps that lead to the failure). This morning I woke up to a login screen, which now refuses all known local and domain accounts and passwords. The option to reset the password tells me I need some USB key to be connected. WTF?
Next step is to try a clean install with a USB key created from the ISO - as opposed to initiating the setup.exe from within Windows.
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I think the same team that manages Windows is also in charge of new automobile features. Remember back when you used to could work on your own car, and only had to take it to a mechanic when the job required something heavy (e.g., re-sleeve a cylinder) or maybe a special tool? Nowadays simple things like headlight or spark plug replacement require several hours to do or even a trip to the mechanic simply because someone at the manufacturer decided it would be better this way. And if you are unfortunate enough to have a new LED headlight assembly, those are replaced at the tune of several hundred dollars each. I used to could replace a head gasket in a truck while leaning over the fender well. If I was feeling adventurous, I would remove the hood and actually sit in the engine compartment and do it. That same task today, and others, requires the cab to be removed. This was deemed acceptable by some executive.
Windows used to be easy to install, configure, and use. Somebody decided that was no longer the way.
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
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My dad's a mechanic - I know exactly what you're talking about.
Back to modern systems - what's really starting to irritate me is laptops that no longer have an access panel at the bottom to quickly swap the hard drive. I have a bunch of spares, and I often replace the drive in one of my old laptops if, for some reason, I want/need to run an OS natively on a real machine, as opposed to a VM. Nowadays, a lot of laptops no longer have that access panel, which means taking apart pretty much the entire laptop - which I no longer have the time, patience, inclination, or finesse for. I may already have bought my last laptop because of this.
modified 15-Jun-18 15:35pm.
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dandy72 wrote: I have already have bought my last laptop because of this.
I've never bought one for personal use, but I do have an older IBM ThinkPad (running Ubuntu) on my desk strictly for music purposes. It has a pointing stick and a touchpad with separate buttons. The smooth, all-in-one touchpads these days are what keep me away from laptops.
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
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My dad's a computer layman who doesn't like to figure things out.
As it stands, he's able to update his own Windows machine and he's capable of following the on screen directives when something goes wrong.
Sometimes I wonder if any of you remember the BSOD frequency of 95,98,98SE, (and god forbid) ME.
Or the hassle it was when XP got a boat-load of adware in the first hour of getting online. I've had to repair and shore up the defenses on every computer in the family, endlessly.
With Vista, the family kept complaining to me, the guy who got stuck maintaining their machine, why they were seeing so many popup Windows. Explaining UAC was less fun than herding cats.
Windows 7 was XP all over again, decent to work with, but everyone still needed a patsy to set it up properly.
Nobody understood what 8 was, so I kept getting calls to "put their Windows XP back". Of course, they had Windows 7 before. Of course.
Then Windows 10 comes along. Finally with a settings menu that's simple enough to be read by mundane humans, and a start / search bar where you can type sh*t in.
I can now literally walk them through it over the phone. In the past, that was impossible, because restoring anything meant downloading something from the internet.
The internet. I have relatives who call Facebook the internet. Others don't know how to leave Google, perpetually stuck viewing screenshots and movies on google.com.
And there's one uncle who was proclaiming the virtues of AskJeeves like a zealot..
Basically, the word is filled with idiots who will try to avoid making mistakes with a computer.. rendering them incompetent by default.
Windows 10 has decent idiot-proofing, which deserves some recognition.
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I've never thought of Windows 10 as being any better at "idiot-proofing", but now that you mention it...I still don't see it, sorry. I deal with people who are either so afraid of breaking anything they won't touch anything, OR people at the end of the other spectrum who know enough to be too dangerous for their own good.
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I know what you mean: my car has LED direction signals on the door mirrors - where they are most easily broken - and when they are, the whole LED assembly needs to be swapped. Fortunately, it's not the whole mirror assembly...
And it's not just windows: back to cars, and mechanics don't fix things either; they just swap components. Where I would change a faulty bearing, now it's a whole aluminium casting, three pulleys with integral bearings, and a tensioner that needs replacement.
A lot of both software and cars is that it's all a lot more complicated theses days - we all know that making it simpler for the user means a sh*t load more complexity "under the hood" for the designers to deal with. And in the case of software, I'm not convinced that people working on Windows have any idea what they are doing - it feels like Windows is being created in QA and on SO?
Sent from my Amstrad PC 1640
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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Welcome to the Grumpy Old Farts Club, David.
Software Zen: delete this;
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Been there for a while, I'm afraid.
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
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You do know what error 0x80070002 is?
It is the Windows error code 2 (ERROR_FILE_NOT_FOUND, "The system cannot find the file specified") mapped to a HRESULT.
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My desktop and the WookieTab are both on 1803 (OS Build 17134.112) and updated without any problems - indeed on the WookieTab is was actually better than the previous version (the soft keyboard actually works instead of spending all it's time annoying me).
And I've yet to see a single BSOD since the update.
Could be that I have nice, "standard" hardware - if there is such a thing - but I doubt it, particularly with the WookieTab which being Chinese could be partially made of egg noodles for all I know ...
Sent from my Amstrad PC 1640
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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Ditto for my Wook - although I have put a professional version on it
We can’t stop here, this is bat country - Hunter S Thompson RIP
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Another "no-help" reply, I'm afraid: no problems here upgrading three different PCs.
Have you tried using the Media Creation Tool[^]? With previous updates, it's sometimes done the trick for me when Windows Update kept failing.
"These people looked deep within my soul and assigned me a number based on the order in which I joined."
- Homer
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Hi,
I would recommend opening PowerShell and using: Get-WindowsUpdateLog [^]
That should help you find the source of the 0x80070002 HRESULT error.
Best Wishes,
-David Delaune
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Since Microsoft makes it rather non-obvious how to find out what version of Windows I'm running (doing the obvious, "This PC -> Properties" doesn't tell me) I have no clue what version I'm running.
I know y'all have told me how to find out, but since it's non-intuitive and I didn't write it down, I don't remember! 
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WINKEY+R, "winver", ENTER.
And the stupid dialog that pops up won't let you copy the text ... 
Sent from my Amstrad PC 1640
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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Even shorter - WINKEY, "winver", ENTER.
Kevin
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winkey? as in half of a purple teletubbie?
or perhaps you missed the undersized spacebar?
me: guilty of too often not using use the shiftkey.
tip of the day for north americans: keep your drinks cool in the esckey.
alternative 2: from a Benny Hill Asian impression: winkey winkey nudgey nudgey...
This internet thing is amazing! Letting people use it: worst idea ever!
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I just checked, and 1803 is the build I'm showing. (installed 5/24) I should also mention that this workstation had some minor issues that made me revert to a previous restore point...which created major issues, leading to the migration to a newer workstation I had 'waiting in the wings'. Today though, I'm working on the old system (waiting on a sound card for the new system) and it seems almost normal...almost everything works even though many of the programs don't show up in 'programs and features'. I can't say I've seen anything with this update that seems noteworthy other than it seems to break stuff...but not everywhere...my other two Win10 systems have no negative side effects. 
"Go forth into the source" - Neal Morse
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I am going through a similar issue, but for me the error code is
0xc1900104 .
Reading through various boards gleaned very little, but on one there was mention of making sure you have the latest NVidia graphics drivers installed, so I am trying that right now.
Will try that Powershell script if it fails again.
UPDATE:
Most peculiar. After updating the NVidia driver, I was able to perform the full update. Had to do a couple of restarts manually. After that.... it reports that the update failed. And of course it started downloading the update yet again... 
modified 16-Jun-18 11:05am.
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Post this as a tip/trick for other users?
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Yes that update really sucks. It requires a ton of space. Have not bothered with it since it will not install because of space, and my SSD does not have enough to spare unless I uninstall almost everything. May get around to doing it, or replacing the SSD.
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I've found it virtually impossible to update to that version.
Probably because I don't have a WIN10 machine.*
* Required Answer For Thread
| Ravings en masse^ |
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| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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BillWoodruff wrote: DISM.exe /Online /Cleanup-image /Restorehealth
If only that worked for terminally ill people! 
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