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Marc Clifton4-Aug-14 2:45
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Generalcross domain auto login Pin
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GeneralDimensional Problems Pin
Paul Hooper3-Aug-14 23:07
memberPaul Hooper3-Aug-14 23:07 
I just had a bizarre on-line chat with Microsoft. I was looking at the Australian web page for the Surface Pro 3 and noticed an interesting set of dimensions. Clickety[^] In case they fix them up before you get there, the dimensions were listed as:

7.93 x 11.5 x 9.14mm

Someone forget to convert all three measurements to millimetres, which is fine I suppose. I tried to do the right thing and tell them so they could get it fixed. It took me about 15 minutes to convince the on-line chat guy that something was wrong. A short excerpt...

Me: The dimensions listed for the Surface are truly tiny. I think someone has messed up inches and mm.
John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg
Me: They're the ones.
John: Those are the accurate dimensions.
Me: Wow! That makes the Surface about the size of a pea. Don't you think that the 7.93 and 11.5 are supposed to be inches?
John: That is just the exterior of the device.
Me: Are you sure?
John: Yes, I have the figures here.
Me: Can I suggest that you get a ruler and draw a 7.93 mm line, an 11.5 mm line and a 9.14 mm line. Imagine the box that they would make. It's going to be pretty small.
John: I don't have a ruler.
Me: Look. You just need to forward this on to the web developers. These figures are obviously wrong.

We kept going for a while yet. Eventually I think that he got the message but who knows. I just couldn't believe it took so long. Serves me right for trying to help.
Paul Hooper

If you spend your whole life looking over your shoulder, they will get you from the front instead.

GeneralRe: Dimensional Problems Pin
CPallini3-Aug-14 23:32
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GeneralRe: Dimensional Problems Pin
pwasser3-Aug-14 23:47
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GeneralRe: Dimensional Problems Pin
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GeneralRe: Dimensional Problems Pin
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GeneralRe: Dimensional Problems Pin
PIEBALDconsult4-Aug-14 4:59
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GeneralRe: Dimensional Problems Pin
Richard Deeming4-Aug-14 5:12
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BillWoodruff4-Aug-14 9:47
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GeneralGood thing John does not use Facebook Pin
Mladen Janković3-Aug-14 23:06
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GeneralRe: Good thing John does not use Facebook Pin
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