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Survey Results

What's important when reading about a company's (dev related) product or service?

Survey period: 23 Sep 2019 to 30 Sep 2019

Maybe you've bought a product, maybe you're thinking of buying it. Which bits are important?

OptionVotes% 
A page explaining exactly what the product does and *why* one would use it17368.65
Full online documentation17368.65
Quick “Getting Started” section18272.22
Advanced tutorials12248.41
Example implementations with source code18573.41
Search or index page to help find stuff8634.13
Discussion forums or Question/answer area9738.49
Live chat with a Real Human207.94
A way to contact a sales person or support engineer directly3915.48
A company blog to show what aspects of the product they are focused on right now2911.51
Respondents were allowed to choose more than one answer; totals may not add up to 100%

View optional text answers (6 answers)


 
GeneralTechnical documentation is not a single "media" Pin
Mario Z25-Sep-19 5:18
professionalMario Z25-Sep-19 5:18 
GeneralUp to date and complete documentation Pin
RJOberg24-Sep-19 8:52
professionalRJOberg24-Sep-19 8:52 
GeneralHow many people are using it? Pin
Sander Rossel23-Sep-19 5:10
professionalSander Rossel23-Sep-19 5:10 
So let's say I really need to buy something to solve a specific problem I have.
I want to know how many people are using that product.
More people usually means the product is more mature, there is plenty of support (either official or community) and it has a future.
It sucks to buy a product that in two years no one uses anymore.

Having millions of users isn't a guarantee for a good product (Crystal Reports, Oracle, JavaScript...), but at least you'll find people who can help you with your problems and you have more certainties you don't have to replace it in a few years.

It's probably the #1 metric for a front-end framework and also why frameworks like Bootstrap, Angular, React and Vue are clear "winners" when it comes to adoption.
I'd rather have a bad framework that everybody uses than a beautiful framework that will be obsolete in two years because no one is using it anymore.

GeneralWhat I DON'T want PinPopular
Tom Corbett Space Cadet23-Sep-19 5:05
professionalTom Corbett Space Cadet23-Sep-19 5:05 
GeneralWhy, what, how Pin
den2k8823-Sep-19 4:53
professionalden2k8823-Sep-19 4:53 
GeneralSomehow the weekly questions change in content and context... Pin
Mike Barthold23-Sep-19 2:19
professionalMike Barthold23-Sep-19 2:19 
GeneralRe: Somehow the weekly questions change in content and context... Pin
Slacker00723-Sep-19 2:45
professionalSlacker00723-Sep-19 2:45 
GeneralRe: Somehow the weekly questions change in content and context... Pin
den2k8823-Sep-19 4:57
professionalden2k8823-Sep-19 4:57 
GeneralMuch Like Purchasing Anything Else Pin
W Balboos, GHB23-Sep-19 2:16
mveW Balboos, GHB23-Sep-19 2:16 
GeneralI'm old school Pin
Marc Clifton23-Sep-19 2:12
mvaMarc Clifton23-Sep-19 2:12 
GeneralMissing option Pin
Shameel23-Sep-19 1:58
professionalShameel23-Sep-19 1:58 
GeneralRe: Missing option Pin
den2k8823-Sep-19 4:55
professionalden2k8823-Sep-19 4:55 
GeneralExample projects vs tutorials Pin
Viktor Kovács22-Sep-19 21:48
MemberViktor Kovács22-Sep-19 21:48 

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