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Question 2 it says 5year should have a S on the end. Thanks
Up to 2 years 158 25.65
Up to 5 year (!!!) 219 35.55
Up to 7 years 119 19.32
Over 7 years
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Enough said
"Program testing can be used to show the presence of bugs, but never to show their absence."
<< please vote!! >></div>
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Good idea, but it really should not make money it should be profitable. Many applications make money, but at the end of they day the cost of keeping that up to date cost more than revenue it brings in.
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AnvilRanger wrote: but at the end of they day the cost of keeping that up to date cost more than revenue it brings in.
Then that would mean it no longer makes money.
Jeremy Falcon
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Make money and profitable are two different beast all together.
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That's kinda my point, I think we can all safely assume making money means being profitable without having to correct the guy. Just sayin...
Jeremy Falcon
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If you gonna stop supporting the app, make it open source so that we can fix it ourselves.
"Program testing can be used to show the presence of bugs, but never to show their absence."
<< please vote!! >></div>
modified 24-Mar-16 2:52am.
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Support is for a version and not for entire app.
Once a version becomes too much outdated to support, users also need to upgrade.
Open source should be apps more than 3 version old, so it does not hampers the profitability of the business itself
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When making changes to an OS it should not affect the applications running on it.
An exception to the rule would be if my app uses things that is a security risk. Even with this, the security risk should be removed without breaking the app.
"Program testing can be used to show the presence of bugs, but never to show their absence."
<< please vote!! >></div>
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The support for almost all critical applications (at least in the small government sector) is paid yearly in the form of maintenance contracts. Almost every big business/government enterprise software has a yearly maintenance period so a 5 year or 7 year contract does not really sense - its really an on going support that never really ends.
As long as the maintenance is paid up tech support will answer the phone for you.
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It was only 2 years ago when my last MS-DOS customer 'retired' their PC through terminal ill health, having run one of my apps on it since 1995. they paid a support contract all that time and rarely called me, and after many years of trying to get them to upgrade was always met with the same 'its still working, I don't need to' answer. the floppy drive was shot, no usb drive obviously, no internet, and they never did a backup lol. this was a time and attendance application to pay staff wages so not just a noddy program, and I didn't want to force upgrading on such a happy long standing customer that I hadnt had to do a lot for in 20 years so just went along with it lol
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through terminal ill health?
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Yes, it sadly died soon after
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I hope it went quickly and quietly and didn't suffer!
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The only 'supported' version of my software is the last one released, so 0! 
"Go forth into the source" - Neal Morse
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In a business, management makes these decisions, not coders. I doubt that the average site member here has any real say in this sort of thing; I know that I don't.
If it's an open source project, the community will ultimately make these decisions with branches and forks and whatnot.
For those few here who are empowered to make these decisions there should be an answer category of "For as long as you're getting paid enough to make it worthwhile."
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probably not the most PC message but I assume the answer to this is generally going to be whatever is most profitable for the company.
Have to image with connected based apps you don't sell it as bundled software but more so SaaS and PaaS.
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Dennis E White wrote: whatever makes the most $$
Prostitution makes the most.
Jeremy Falcon
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The argument could be made that developers are very similar to prostitutes.
our solutions and services if performed properly can make our clients happy.
you can go to a recruiter or consulting firm to us. so guess that makes them pimp.
I was going to make an analogy to internet porn and sites like codeproject and stack overflow but thought that might push it too far.
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Dennis E White wrote: The argument could be made that developers are very similar to prostitutes.
And that argument would be very valid and wise. 
Jeremy Falcon
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If upgrading is free (and requirements to run the software do not increase) and fully compatible with old version, only last stable version should be supported...
Philippe Mori
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...and there the answers were!
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...at which point support is abruptly removed. 
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies.
-- Sarah Hoyt
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and everybody knows it. So I am very keen to find products with long support and avoid buying products or services without proper support for the expected lifetime of the products.
That keeps me away from buying chinese high-tech goods as smartphones 
Press F1 for help or google it.
Greetings from Germany
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