Check the
web.config
in your server. Your web.config file(crystal reports settings) should be like below, change the versions based on yours
Sample web.config for Crystal Reports 2008[
^]
<!--
<configuration>
<appsettings>
<add key="CrystalImageCleaner-AutoStart" value="true" />
<add key="CrystalImageCleaner-Sleep" value="60000" />
<add key="CrystalImageCleaner-Age" value="120000" />
</appsettings>
<connectionstrings />
<system.web>
<!--
<compilation debug="true">
<assemblies>
<add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, <br mode=" hold=" />PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.Shared, Version=12.0.2000.0, <br mode=" hold=" />Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.ReportSource, Version=12.0.2000.0, <br mode=" hold=" />Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.Enterprise.Framework, Version=12.0.1100.0, <br mode=" hold=" />Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.Enterprise.Desktop.Report, <br mode=" hold=" />Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.ReportAppServer.Controllers, <br mode=" hold=" />Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, <br mode=" hold=" />Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.Enterprise.InfoStore, Version=12.0.1100.0, <br mode=" hold=" />Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.Enterprise.Viewing.ReportSource, <br mode=" hold=" />Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" /><add>
assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=12.0.1100.0,
Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
<add assembly="CrystalDecisions.ReportAppServer.CommonObjectModel, <br mode=" hold=" />Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.ReportAppServer.DataDefModel, <br mode=" hold=" />Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.ReportAppServer.ObjectFactory, <br mode=" hold=" />Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.ReportAppServer.ReportDefModel, <br mode=" hold=" />Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.CrystalReports.TemplateEngine, <br mode=" hold=" />Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
</add></assemblies>
</compilation>
<httphandlers>
<add verb="GET" path="CrystalImageHandler.aspx">
type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web,
Version=12.0.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
<add verb="GET" path="CrystalImageHandler.aspx">
type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web,
Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
</add></add></httphandlers>
</system.web>
</configuration>