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The next time one of our service folks, who damned well ought to know better, includes a screen 'capture' taken from 3 feet away with their phone in a bug report, I'm going to lose my sh*t  .
Software Zen: delete this;
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Gary Wheeler wrote: includes a screen 'capture' taken from 3 feet away with their phone
Yeah, you're right - that's far too close.
Sent from my Amstrad PC 1640
Never throw anything away, Griff
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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Our application controls a printing press. The operator typically stands 2+ feet back from the monitor.
Software Zen: delete this;
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Shouldn't you be seeing the back of the operator's head then in those pictures taken 3 feet away?
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That would make it the right kind of screen shot. After all, isn't it sometimes the bit between the ears that's the root cause?
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I was going for a variation on PEBKAC. As described, the picture would include the source of the problem.
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That is too funny! Did they capture the back of the users head for you too? 
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Gary Wheeler wrote: The next time...
Gary Wheeler wrote: ...I'm going to lose my sh*t
Next time?
I think you already did. It just didn't have an outward effect. 
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Still better that: "it doesn't work".
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Guilty as charged, but I think it was legit in my case; just as everyone else does.
My situation:
1. Stupid hybrid hard-drive on laptop did not get along with Win 10 PreFetch, causing machine to overheat and shutdown.
2. Event log only had generic unexpected shutdown messages.
3. BIOS event log actually was logging all the shutdowns.
Been having the problem for about 6 months intermittently with no actions taken because they could not see evidence of what actual error was. Pulled up the BIOS event log and snapped a pic. Next day new laptop with an SSD the same size as what i had
Director of Transmogrification Services
Shinobi of Query Language
Master of Yoda Conditional
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Those I can understand. The controller app, which is a normal Windows app, not so much. [PrtScn] and Alt-[PrtScn] are your friends.
Software Zen: delete this;
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Does it still annoy if they have an optical zoom?
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Oh you just had to go there, didn't you?
Optical zoom is ok. Digital zoom causes immediate fecal loss.
Software Zen: delete this;
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Gary Wheeler wrote: Digital zoom causes immediate fecal loss.
You crapped your pants?
"Never attribute to malice that which can be explained by stupidity."
- Hanlon's Razor
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See the OP; I lost my sh*t.
Software Zen: delete this;
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A very long time ago a customer of mine had a printer that printed the error reports...
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At one time we included one of our small ink-jet printers[^] as a log printer on these systems.
Software Zen: delete this;
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Well, that's at least a separate printer.
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If you fell in love with a squid, would she octopi your thoughts?
Sent from my Amstrad PC 1640
Never throw anything away, Griff
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
AntiTwitter: @DalekDave is now a follower!
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I would only do it if she fell in love with me as well.
Squid pro quo! 
Anything that is unrelated to elephants is irrelephant
Anonymous
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The problem with quotes on the internet is that you can never tell if they're genuine
Winston Churchill, 1944
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Never argue with a fool. Onlookers may not be able to tell the difference.
Mark Twain
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there goes another sucker
Message Signature
(Click to edit ->)
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Ink case you forgot, one could sea this as an event for the arm-y, as well as the navy.
(Only a real sucker would believe that !)
| Ravings en masse^ |
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| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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What choice would I have when she wraps her arms around me?
"If we don't change direction, we'll end up where we're going"
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No, she would decimate your thoughts. Squids have ten arms, or eight arms and two tentacles. Whatever.
I have lived with several Zen masters - all of them were cats.
His last invention was an evil Lasagna. It didn't kill anyone, and it actually tasted pretty good.
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