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Happiness will never come to those who fail to appreciate what they already have. -Anon
And those who were seen dancing were thought to be insane by those who could not hear the music. -Frederick Nietzsche
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Ok, I have had my coffee, so you can all come out now!
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Jeremy Falcon
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Microsoft...please fix this. Is anyone else seeing this behavior?
I'm using the "new" Outlook client that is now bundled nowadays with a default Windows 10 installation. It's much better than the previous generic email client that was included, but this in particular bothers me.
The client downloads the content of my inbox. Some messages are marked as read, others as unread. I manually mark everything as read. I don't even shut down the app, I leave it running in the background all the time.
When the mailbox is refreshed, the messages that I explicitly marked as read revert back to unread. It's like it's not even relaying the fact that messages are now read back to the server, so the refresh undoes my changes.
THIS IS ONLY FOR GMAIL ACCOUNTS. I'm also using the same client to fetch accounts from hotmail.com, outlook.com, yahoo.com, and those all work correctly. Only the Gmail accounts exhibit this behavior.
Has anyone else seen this?
[Edit]
I suspect if I go to the actual gmail site and mark the unread items as read, the local account might fix itself (I haven't tried it yet), but the whole point of having a client that can manage multiple mailboxes is to avoid using the web interface (yuck!).
[Edit 2]
WTH...if I shut down the app and reload it, it now remembers I've changed messages from unread to read. So, it doesn't bother persisting that until you shut down, and refreshing the mailbox takes precedence over what the client is tracking...?
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dandy72 wrote: THIS IS ONLY FOR GMAIL ACCOUNTS. I'm also using the same client to fetch accounts from hotmail.com, outlook.com, yahoo.com, and those all work correctly.
On a related note... aren't you the same guy who only uses one browser so only one company is tracking you? I hate to be the bearer of bad news...
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You can gather a lot more by snooping on the browser than just by snooping on email.
Besides, I only have a gmail account because for all intents and purposes, you can't setup an Android phone without one[*].
And no, I don't browse on my phone. I keep as much of it as possible separate from what I do on a PC.
[*] I miss my Windows phone.
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I solved this with... Mozilla Thunderbird Mail client: Thunderbird — Free Your Inbox. — Thunderbird[^]
It really does work very nice. I know that the outlook client is "right there" inside win10 and I got trapped by it for a while too. However, I finally just went ahead and installed Thunderbird and was much happier. Very easy to setup and I have something like 7 or 8 email boxes (with various domains) and they are all managed very nicely.
Check out this video I made of an issue[^] where the cursor in Outlook client is an I-bar even when it is over the scrollbar. I'm not sure if MS ever fixed it.
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I use Thunderbird on another machine as my RSS reader. It gets updated so frequently, I don't really want to double the number of installs I have to perform every week (if not more).
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Ditto on using Thunderbird. I have used since day 1 (or there about). Have had very few issues. I use it on PC's and laptops. Not on phone.
"A little time, a little trouble, your better day"
Badfinger
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I've used Thunderbird on my Linux for a while.
It's a very sub-par experience compared to Outlook.
Its UX is pretty terrible and unintuitive.
Its search capabilities are confusing and often seem to just not work correctly.
And last time I checked (a couple of years ago or so) - it was broken on Wayland (there was a known issue that hadn't been addressed for a long time, even though Wayland has already become the default on some distributions, like PopOS 22.04).
It's unfortunate but free alternatives to desktop applications, especially complex ones, always seem to lack significantly.
Can't really blame the developers working nights and weekends for free, but I wish people were more open to actually paying for software on Linux.
I believe it would have really helped the ecosystem. Donations and corporate sponsorship are simply not enough. At least for desktop.
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obeobe wrote: I wish people were more open to actually paying for software on Linux.
Blame Richard Stallman for his propaganda. 'cuz if it ain't free, you have an agenda. [rolls eyes].
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Is a Refresh the same thing as a Sync?
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
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That's a good question. I see a Sync button under View, but as far as I can tell, there's no button to Refresh.
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I was using the new Outlook for my Yahoo mail and Gmail. I have the same problem as OP. Now I am not using new Outlook. I revert to checking my emails on web browser.
Microsoft wants ad revenue on the new Outlook but it does not bother to QA and release bug-free application.
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Shao Voon Wong wrote: Microsoft wants ad revenue on the new Outlook but it does not bother to QA and release bug-free application.
Has ever bothered?
M.D.V. 
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
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Just a follow-up:
Even though shutting down/restarting the app yesterday did leave my read messages marked as such, this morning I came back to the app and those same Gmail messages have come back again as unread.
On can only conclude it does make some effort to persist the read state, but that gets clobbered when re-downloading the mailbox. I suspect it never tells the server that messages have changed state, and the client just goes with whatever the server says.
How long has email existed for? Shouldn't this be a solved problem by now?
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dandy72 wrote: How long has email existed for? Shouldn't this be a solved problem by now?
Microsoft moves in mysterious ways, its wonders to perform... 
Freedom is the freedom to say that two plus two make four. If that is granted, all else follows.
-- 6079 Smith W.
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My god yes. It's hateful. I've taken to deleting messages as soon as I read them just to force the issue.
Check out my IoT graphics library here:
https://honeythecodewitch.com/gfx
And my IoT UI/User Experience library here:
https://honeythecodewitch.com/uix
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I found the best he solution to that and all the other New Outlook issues is to revert back to the old version.
Nothing succeeds like a budgie without teeth.
To err is human, to arr is pirate.
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Wizard of Sleeves wrote: the old version.
Clearly you've never used the email client that "the New Outlook" is replacing. The one that came bundled with Windows 10. The one written by the intern.
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I tried the new Outlook for about 30 minutes before I gave up because of the bugs. I was using it in a corporate setting with an Exchange server backend. It still had issues with refresh, loading, displaying, etc. I provided MS my feedback that it was crap software and I would not use it unless forced to.
Bond
Keep all things as simple as possible, but no simpler. -said someone, somewhere
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I am amazed at anyone still using MS or Google for email.
That said I understand the reluctance to change email address.
As a novice in the world of programming and understanding OS's
perhaps I do not grasp the issue.
Any way I made the switch to Proton Mail FREE
and for 4 years now only one spam email
with tons of ways to protect your address
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Choroid wrote: perhaps I do not grasp the issue.
I'm leaning in that direction.
My complaint had to do with bugs in this specific client app, for email specifically coming from Gmail. Probably because (I'm guessing) Gmail is using IMAP, whereas others are probably using POP3/SMTP or MS's own Exchange protocol. It's a protocol-specific implementation bug in Outlook.
Nothing to do with the need to change an email address.
Nothing to do with the amount of spam I get.
Nothing to do with the need to protect my address.
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Thanks for the clarification
Time to read about email protocols
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