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Some software that I make heavy use of has recently been sold.
The company that has bought it has setup a new company for this (and some other software they also bought), the staff that they took with it and so on.
Tomorrow I have a 'Customer Success Call', my first contact with them since they bought everything, I had quite a lot of contact with people at the previous owners over the years for this and other products.
So I'm doing a little bit of prep for the call when I thought to myself, what the elephant is a Customer Success Call? Conveniently they have a webpage.
Customer Success[^]
Full of candidates for buzzword bingo of course, I particularly enjoy this line;
"Our culture is driven by a maniacal focus on your needs".
They are so focused on my needs they have gone insane.
Every man can tell how many goats or sheep he possesses, but not how many friends.
Shed Petition[ ^]
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Somebody wrote that knowing what they were writing was Bullshit. Somebody higher than them then approved that knowing it was Bullshit. Everybody who reads it knows it is Bullshit. We live in a World where bullshit is just accepted.
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Not by me it isn't, not without at least a little challenge.
I fully intend to ask them if they think insanity is a good trait for a supplier of ours.
Every man can tell how many goats or sheep he possesses, but not how many friends.
Shed Petition[ ^]
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ChrisElston wrote: what the elephant is a Customer Success Call?
A mistranscription of "customer sucks".
I believe the secretary has already been given notice.
I wanna be a eunuchs developer! Pass me a bread knife!
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ChrisElston wrote: "Our culture is driven by a maniacal focus on your needs".
George Baker, Little Green Bag.
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