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The period in my life when I had my highest frequency of swearing loudly at my office desk was when we used an editor that at exit might display a warning (this was before the mouse was common, so you responded through the keyboard:
"You have not saved the last modifications to the file. Do you want to save it before exiting? (Y/N)"
Of course you would immediately hit the "Y" key. Then we switched to another editor that had very much of the same style user interface, but it would give the warning:
"You have not saved the last modifications to the file. Do you really want to exit without saving? (Y/N)"
Obviously, from old habit, you hit the "Y" key. Then you would swear loudly and be grumpy for the rest of the day.
Moral: Don't play games with the user's old habits.
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Exactly.
But your example is quite different from the subject.
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Oh sure - there is no need to repeat exactly the same example.
I certainly would insist that it is not very different; it has to do with old habits. The CUA prescribed that the button to click to termminate a dialog normally should be the bottom rightmost one, and in the old days, all applications followed that recommendation. Then some software turned up where following the habit of clicking the bottom right button would NOT confirm all your entries, but cancel them.
That is very much the same as following your old habit of responding "Y" to a yes/no question, without reading the label. You loose your modifications is both cases.
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His reasoning is valid. It may not be sufficient to justify changing it, either because user annoyance more than counters it or simply because it's a reasonably large cost for a reasonably small gain, so he shouldn't keep pushing it if he's been rebuffed. But inconsistency with standard OS practices is a valid thing for a tester to complain about.
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It's guaranteed that most of your customers will complain if you change it since they will need to retrain all their users for that minor change. No doubt the original decision to place the buttons in the order you prefer was so the new users would cancel rather than choosing the usual ok.
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>>new users would cancel rather than choosing the usual ok.
That's the point: <b>WHO in his right mind would DO some action that he is most likely GOING TO CANCEL??!</b>
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I thought it worked like this:
Windows
OK Cancel
Mac
Cancel OK
Mobile
put the most likely button to be pressed closest to my right thumb, please!
(Especially important in landscape mode and as phone screens become larger)
I noticed that Rovio changed a few of its prompts between Angry Bird versions which my thumb appreciated.
In my brain it should follow the local reading order.
English L-R, OK/default Cancel.
Arabic R-L, Cancel OK/default
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Colin Mullikin wrote: For several months now, one of our testers has been pushing to get the OK and Cancel buttons switched in every single dialog in our application (roughly 200 dialogs). His only reasoning for this is that the way we do it (OK in bottom right corner, Cancel to the left of it) is the opposite of what Microsoft does throughout Windows(Cancel in bottom right corner, OK to the left of it).
That is his one and only reason. He fails to acknowledge that switching it will annoy the hell out of every single person that uses our software (thousands of people).
Testers don't write specs or or code. They test. That is all they do. As long as the interface adheres to the functional specs, the testers shouldn't even be talking about it. It wastes the team's time during the bug triage process. If the testers don't have functional specs to work from, that the Business Analyst's fault.
Colin Mullikin wrote: The next time he brings it up I might punch him in the face.
Ahhhhh, the Outlaw Programmer's favorite conflict resolution methodology. I like it. 
".45 ACP - because shooting twice is just silly" - JSOP, 2010
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You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
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When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
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I would not only punch you in the face, I'd probably break skull of anyone who tries to make me "think RTL"! 
Try asking your friends "Do you not need coffe?", "Are you not going home already?". After twenty or so times they'll stop talking to you or beat the [random code] out of you.
PS: is't not that tester's fault that he got dragged into gay community. 
PS/2: I think I'll start saving money so I can travel to where GTK developers gather and start a massacre
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I agree that it should have been standardized to match the platform (Windows) your software runs on. Changing it now would be an annoyance to your users initially, but they'd get used to that. That said, is it worth the time to do it? Well, you'd have to determine that.
That said, the appropriate thing to do is use your time machine to go back and tell your designers to do it "right " the first time. 
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So you don't use the "Default" MessageBoxes? Did you (your company) create special "MessageBoxes" with Cancel/OK too? 
If you did so - I hope you also created your own "MessageBoxButtons" enumeration (MessageBoxButtons.OKCancel MessageBoxButtons.CancelOK
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I agree with him. You should always try and follow what the OS does. And since your app's a Windows app, you need to do what Windows does, which is always OK on the left and Cancel to the right. It'll make it way way easier for your users when your app starts behaving like the rest of the OS.
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It doesn't matter if he's right or not. He's supposed to be testing functionality, not commenting on UI style. If the OK or Cancel buttons don't perform the desired function, then and only then should he comment on the buttons, and ONLY if those buttons are broken. He's a tester, not a UI designer.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
-----
You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
-----
When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
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John Simmons / outlaw programmer wrote: He's a tester, not a UI designer.
Most agile environments have requirements analysts who double up as first level QA. So if that's the case here, the tester is also the guy who can dictate specs.
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I've never participated in an environment where a *tester* was expected to dictate functional specs, and while testers may often question control layout, it's handled via email, and is NOT posted as a bug unless the control overlaps another control or inhibits other form functionality.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
-----
You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
-----
When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
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In every other application it is the reverse OK on left cancel on right, so I agree with him.
I think users will inevitable hit Cancel when they mean OK on your app. If they are using your app more than other apps, then they will accidentally hit Cancel on the other apps when they mean OK. So this is a valid and a smart reasoning.
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Poor OP. Came here for sympathy, and got just the opposite 
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In consistency with the OS, you should switch the buttons, in consistency with the current user base, you should punch his face... 
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Ask him t present a full proposal, with costing.
I wanna be a eunuchs developer! Pass me a bread knife!
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He should re-apply for a job as a product engineer instead of QA, then he can change it and answer to the customers who don't like the change.
"And when I have understanding of computers, I shall be the Supreme Being!"
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And Peter Capaldi was the Doctor with WHO. Coincidence? Hmmm? I think not. It's a conspiracy.
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Yep, he went from Who Doctor to Doctor Who within 6 months.
---------------------------------
Obscurum per obscurius.
Ad astra per alas porci.
Quidquid latine dictum sit, altum videtur .
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What's on third.
- I would love to change the world, but they won’t give me the source code.
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No, What's on second, I Don't Know's on third.
Those who fail to learn history are doomed to repeat it. --- George Santayana (December 16, 1863 – September 26, 1952)
Those who fail to clear history are doomed to explain it. --- OriginalGriff (February 24, 1959 – ∞)
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