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You're upset that they didn't manage to send a probe over 500 million light-years to take a real photograph? 
"These people looked deep within my soul and assigned me a number based on the order in which I joined."
- Homer
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"Trusteer Rapport works with your current anti-virus software and web browser to provide comprehensive protection for your online banking. "
Some "added security" system from IBM (yeah right, like I believe IBM actually wrote it, and like I want to install anything IBM wrote.) The last time I looked at an IBM product (Rational Rose) I puked. But this was a good many years ago.
Receive alerts about potentially illegitimate sites.
Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords.
Block malware that attempts to steal sensitive information.
Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information.
I do NOT want to install more crap (I already have enough) that sits in the background making decisions.
But the real question is, why should I trust this software?
Oh, and the bank is Berkshire Bank. Not a bad bank actually, free personal and business checking, their customer service has been fantastic, reasonable website. 
Marc
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Don't install it. I think it's legitimate software, but it caused trouble on a friends pc - slowness and the 3G modem didn't want to work anymore. After uninstalling it everything was working again.
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Jacquers wrote: I think it's legitimate software
Of course it is. It is called trustee. If we can't trust software called trustee then there is no reason to live anymore.
There are only 10 types of people in the world, those who understand binary and those who don't.
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Java is also "legitimate software".
'nuff said.
Bastard Programmer from Hell 
If you can't read my code, try converting it here[^]
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Don't install anything you don't need.
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Yep, sounds like a horrible idea.
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I think NatWest want me to install that too.
Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.
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My bank wanted the same c**p installed. It is a nasty piece of junk, it slows down everything. I uninstalled it and now my browser is back to normal.
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My bank used to insist it was installed, and it gave me no problems. Except when Chrome updated itself, at which point the bank web site threw a hissy fit because it wasn't properly installed and wouldn't update.
Although it never gave me any problems, it never did anything to spot "dodgy" sites so it's possible it was just sitting there twiddling it's electronic thumbs... 
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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What they really mean is; We already have most of your personal information and we would like to get the rest including the ability to track your movements on the web so we can sell your information to marketing people or the highest bidder. But instead of saying we sold it we just tell you we got hacked and the information was taken from us so you'll feel better and we're off the hook.
Sorry I guess in my old age I'm getting cynical.
New version: WinHeist Version 2.1.0 Beta
Have you ever just looked at someone and knew the wheel was turning but the hamster was dead?
Trying to understand the behavior of some people is like trying to smell the color 9.
I'm not crazy, my reality is just different than yours!
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Mike Hankey wrote: Sorry I guess in my old age I'm getting cynical.
Others could say: realistic
M.D.V. 
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
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Nelek wrote:
Others could say: realistic
Maybe, it's just hard not to look for alterior motives from these people when the bottom line is money.
New version: WinHeist Version 2.1.0 Beta
Have you ever just looked at someone and knew the wheel was turning but the hamster was dead?
Trying to understand the behavior of some people is like trying to smell the color 9.
I'm not crazy, my reality is just different than yours!
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It's also another way for them to determine the suckers.
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Although it's not certain who came up with the phrase "There's a sucker born every minute"[^] the internet has proven this is a gross under estimation. 
New version: WinHeist Version 2.1.0 Beta
Have you ever just looked at someone and knew the wheel was turning but the hamster was dead?
Trying to understand the behavior of some people is like trying to smell the color 9.
I'm not crazy, my reality is just different than yours!
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Barnum didn't adjust for population growth and may have considered only the U.S.
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We certainly have our share.
New version: WinHeist Version 2.1.0 Beta
Have you ever just looked at someone and knew the wheel was turning but the hamster was dead?
Trying to understand the behavior of some people is like trying to smell the color 9.
I'm not crazy, my reality is just different than yours!
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Don't install it even if they require it. Threaten to switch to a different bank.
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So far I had never heard about it.
I don't think I would install it. I am not really sure that it would "help" so much
Marc Clifton wrote: Rapport lets you know if you may have landed on a fake website that gathers personal information like Social Security numbers, user names and passwords.
Common sense helps as well for that
Marc Clifton wrote: Rapport alerts you if malicious software, or malware, attempts to intercept or steal your personal information.
Not sure if they can really do that, at least not at the level they try to sell
M.D.V.
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
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I have this installed, doesn't seem to slow anything down, doesn't seem to do anything else either!
I think Mr Hankey may be right on the money about what it's really used for
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Trustees are prisoners that even other prisoners don't trust, aren't they?
I wanna be a eunuchs developer! Pass me a bread knife!
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I wonder why they gave the app that name? 
Bastard Programmer from Hell
If you can't read my code, try converting it here[^]
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My bank always get me to try and do the same thing, with the same piece of crapware, every time I log in - I have so far succeeded at cancelling the software. Having said that I did install it once and 30 minutes later removed it after it screwed with most things on my machine.
I know many non IT savvy people have their machines riddled with malware of one type or another, but it is rather annoying to have to cancel the dialog box and click on the login button each time I want to see my balance.
“That which can be asserted without evidence, can be dismissed without evidence.”
― Christopher Hitchens
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