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Well, TimeWarner said they couldn't provide help beyond then end of the cable connected to the modem, so if you're comfortable with that...
Make sure your cable service will still work with a modem that is not provided by them. If it will, then find out which aftermarket cable modem will work (when I get home, I'll get the exact model number for you that I'm using). I think the model name is the "SurfBoard (#SB6141 or SB6183)".
After that, you simply need to know your primary and secondary DNS IPs to plug into the new modem. I'm pretty sure you can get that info from your cable provider. Also make double-damn sure you change the password on your new modem so someone can't reconfigure it remotely. The web-based interface is pretty easy to understand, and it's a really common modem, so finding help a piece of cake.
I make heavy use of MAC address filtering, especially for wireless access and DHCP IP assignments.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
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You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
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When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
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John Simmons / outlaw programmer wrote: when I get home, I'll get the exact model number for you that I'm using
Awesome - thanks! and for the other tips as well.
Marc
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I have a SBG6580. It's currently less than $80 at best buy. It's a DOCSIS v3-compatible modem.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
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You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
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When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
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Pay attention to the DOCSIS version. I think 2.0 has been end-of-lifed, so you should probably get a DOCSIS 3-compatible modem.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
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You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
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When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
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We have a vendor supplied cable modem as well from our local cable company. The first thing the technician did was disable the onboard router - he looked at ours and said, 'You'll get some better coverage with your external wireless router than the built it one."
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This is called here "Vorführeffekt".
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I had a similar situation with a cable modem where 3-4 times a day I would lose my internet connection, usually for just a few minutes. Unfortunately, it often happened when I was on a phone call (VOIP) and/or remote desktop with a customer.  As a bonus, I also use a sql report server here to handle reports for a few Azure web apps. When the connection dropped, obviously the reports failed. I'm happy to say that I managed to fix the problem without my cable provider's help, and without changing modems.  My connection has been rock solid for the last 6 months. (knock on wood!)
To be honest, I'm still not quite sure exactly what changed, but here's what I did.
My cable comes into my house right outside of the garage. One day after an outage I decided to rule out a bad link in the in-house cabling and moved the modem outside and hooked it up to the main cable feed. Using powerline adapters, I was able to get my network back up and worked for a few hours without any problems. Then the connection went out again so I went outside to check the modem, and move it back inside (since it appeared this was not the problem) when I realized that the modem had overheated as the mid afternoon sun had shifted and found it along the west side of the house. I thought I had killed it.  I took it back inside and let it cool down, then plugged it back up in the original spot. It's worked great since then! 
"Go forth into the source" - Neal Morse
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kmoorevs wrote: I took it back inside and let it cool down, then plugged it back up in the original spot. It's worked great since then!
It probably just wanted to be caressed. 
Marc
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Marc Clifton wrote: It probably just wanted to be caressed.
I took the opposite from it...It just needed to be abused! To simulate, try putting the modem on about 300 F for about two hours! Let cool for an hour or so, then give it another go!
"Go forth into the source" - Neal Morse
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I have had problems with DSL modem that overheat (mostly small Motorola versions). After turning it off for a few minutes, they would work fine for a while again. They would get so hot that you could barely hold the unit in your hand.
To encourage cooling, I have used these techniques
o pay attention to the air holes and try to orient the modem so that they align vertically. This will encourage thermal convection air movement.
o elevate the modem off the shelf. I put 2 clothes pins under the unit to create some air gap. The rubber feet that were supposed to elevate the unit were less than 1mm tall.
o my current modem has screw holes for wall mount. I put a screw on the front edge of a wooden shelf and hung it according to the first bullet.
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So, You basically threatened it!
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Two possibilities:
1) Crap connection somewhere along the cable coming in. Doesn't even have to be near your house.
2) The cable companies WILL lower the power going through their lines to lowest they can go without getting (too many) complaints.
I've had both issues, with #2 happening every 6 months or so, as they try lowering the power again.
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My question is what makes you think I know about every library of code that might fill a particular need? Or that it fills MY need? Or that I would rather deal with someone else's bug-ridden code rather than my OWN bug-ridden code?
People are really funny.
Of course, I could just be too old-school...
Maybe it's time to retire...
".45 ACP - because shooting twice is just silly" - JSOP, 2010
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You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
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When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
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John Simmons / outlaw programmer wrote: People are really funny annoying.
FTFY! 
Anything that is unrelated to elephants is irrelephant
Anonymous
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The problem with quotes on the internet is that you can never tell if they're genuine
Winston Churchill, 1944
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I'd just like a chance to prove that money can't make me happy.
Me, all the time
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About 7 times out of 10 I crack while trying to play nice with a framework and end up writing my own solution. 
"There are three kinds of lies: lies, damned lies and statistics."
- Benjamin Disraeli
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My solution to that is, so far as is reasonable, not to use the frameworks.
| Ravings en masse^ |
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| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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That's sort of where my heart is at as well. I still have hope when approaching frameworks, though Angular2 has almost killed that. I wanted to like it so much, but it smells like Dojo, so I react with horror.
"There are three kinds of lies: lies, damned lies and statistics."
- Benjamin Disraeli
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When .NET came out, at first I was annoyed as it killed my mental library of C++ functionality.
Shortly, however, when I realized that (in the MS realm) it was the "One Ring" to rule them all, I got used to it and even liked it - but not so much for what it supplied is that it allowed easy sharing of .dll's and stuff.
For now, I've moved into web dev, back-end, mainly, and functional interfaces. The javaScript and .php are pure. Transport anywhere. Won't go out of style too soon, either, at least compared to this quarter's favorite framework.
| Ravings en masse^ |
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| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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My experience there was different, as I went from C++ to Java for a bit. C# was like a breath of fresh air, and LINQ sealed it for me. These things have spoiled me; going back and working in C++ for anything past low-level protocol work feels like a drag.
So...yeah. About 7 out of 10 (LINQ solidified that for me).
"There are three kinds of lies: lies, damned lies and statistics."
- Benjamin Disraeli
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I used to use C++ MFC for everything but when it became merged with .Net I moved on to C#. I still feel a little nostalgic but I seem to have forgotten almost everything I learned. Oh well...
We're philosophical about power outages here. A.C. come, A.C. go.
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John Simmons / outlaw programmer wrote: I would rather deal with someone else's bug-ridden code rather than my OWN bug-ridden code?
I guess one of the advantages of a good library is that by the time you get your sticky little fingers on it, thousands of other hopefuls have already suffered from the most obvious bugs and the worst of them have been sawn-off, sanded down, patched with filler, or occasionally even fixed!
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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I prefer the work-around, band-aid and bubblegum approach, it's what I'm used to.
It was broke, so I fixed it.
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Hey lets not leave out spit & bailing wire!
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glennPattonInThePUB wrote: spit & bailing wire
That's real old school.
It was broke, so I fixed it.
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new is not always better, Win 8 for example...
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