Dear Expert,
I am working on a project where a mail is generated by system when any event is occurred.
It's kind of help desk system where user enter his problem and it generate a mail to admin to solve the problem. When admin solve the problem and enter in the system, it again generate a mail. All the system is working beautifully.
Problem is :
you have looked into outlook where you can reply on a mail. i want exactly same functionality. when user generates query about problem and when admin solve the query, user should got a mail along with his previous mail where he generates the query.
For example,
user generates query, it throws a mail
admin solve the query, and it should throw a mail along with the previous mail which was thrown when user generates query.
Hope you understand my query. plz let em know if you want more details
Regards
Sunil Dhanerwal