Trouble reading files, error -523 ( service transaction error)

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We are backing up mailboxes on an Exchange 2007 server and have recently started seeing a backup error on one mailbox out of about 25.

T-597: PtSend: cmd MbeF/msg RdBg: byte count 1041 exceeds maximum of 1024
Trouble reading files, error -523 ( service transaction error)

Anyone know what this means or what we can do to resolve it?

Exchange is on a different server than Retrospect. We are running Exchange 2007 with the latest service packs and updates. Retrospect is version 7.7.620 and the server with Exchange has client version 7.7.114. Let me know if you need any other information. Thanks.

Posted 17-Nov-14 1:56am

donaldchandler89

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Mehdi Gholam 17-Nov-14 8:13am

Try contacting Retrospect's support site.

2 solutions

Solution 2

Here is other good option available at http://www.edbtopstutility.org/ which provides an easy way to recover corrupt or inaccessible edb files and fix all issues like file size error, jet errors, server failure or downtime etc. This tool convert recovered edb files to accessible outlook pst files format. It restores permanently deleted emails or mailboxes easily from the Live Exchange Mailboxes or corrupted unmounted EDB files.

Posted 17-Aug-15 1:42am

David Harper

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johngolden666 · Accepted Answer · 2014-11-18T21:27:00

How big is that mailbox (both size & item count) & is it significantly larger than other mailboxes in the environment?
It might be worthwhile to move the mailbox to a new database just because if there is any corruption, it'll sort it out. The other option would be to then run an isinteg but that would affect the entire database.

Try to look at the answer here: http://www.filerepairforum.com/forum/microsoft/microsoft-aa/exchange-server/507-corrupt-exchange-edb-files-and-save-it-into-pst

2. I was rescued by it:
EDB Repair Kit
This Exchange EDB repair software is the only tool required for comprehensive, fast and cost-efficient recovery of Exchange server data after serious data corruption accidents.

For more information:http://www.edb.repair/

Hope this helpful.
Regards