Error with BackLoad In production(Not found after upload)

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Hi,

I added the backload plugin to my site and it worked perfectly in dev environment, but going in to production I get the folowing error,

printscreen can be found here

printscreen

Not Found

He seems to upload the file but has problems writing it,

could someone put me in the right direction

heres my config file

HTML

<backload storageContext="Filesystem" enableIntegratedHandler="true" webFilesRoot="" uniqueFileNames="false" keepOrgFileNames="false" getInclSubFolders="true" returnExtraInfo="basic" plugin="JQueryFileUpload" deleteUrlPattern="{Backload}" filesUrlPattern="{url}" thumbsUrlPattern="{url}" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:name="urn:backload-schema" xsi:noNamespaceSchemaLocation="Web.Backload.xsd" >

      <fileSystem filesRoot="~/Files" usersRoot="" objectsRoot="" copiesRoot="" />
      <database assemblyName="" dbContext="" entitySetName="" primaryKeyName="ID" />
  
      <security forceObjectContext="false" allowAnonymous="true" allowedDownloadRoles="*" allowedUploadRoles="*" allowedDeleteRoles="*" />     
      <images width="1024" height="768" dpi="96" canvasColor="#ffffffff" forceImageType="none" resizeMode="none" maxFileSize="0" />     
      <thumbnails path="_thumbs" width="80" height="60" dpi="96" canvasColor="#ffffffff" resizeMode="place" imageType="image/png" />     
      <clientFiles scripts="~/Scripts/FileUpload/" styles="~/Content/FileUpload/css/" />
      <cacheManager lastModified="false" etag="false" expires="0" location="ServerAndPrivate" mustRevalidate="true" />
      <extensionsManager enabled="false" incomingRequest="true" authorizeRequest="true" getFilesRequest="true" storeFileRequest ="true" deleteFilesRequest="true" outgoingResponse="true" pipelineException="true" />
      <contentTypes thumbnailPath="~/Content/Backload/content-types/" thumbnailSize="64" useThumbnailCanvas="true">
      </contentTypes>
    </backload>

Posted 6-Jan-15 3:10am

Member 11287991

Updated 6-Jan-15 3:47am

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ZurdoDev 6-Jan-15 9:14am

An exact error would be helpful but it sounds like the very common permissions issue.

Member 11287991 6-Jan-15 9:17am

Wel I agree a exact error would help but I'm not getting any, I also thought about permissions issue, but couldn't find any at this point, the write permissions are on, also If I add files manualy he doesnt seem to find them

ZurdoDev 6-Jan-15 9:20am

If you add files manually where doesn't he seem to see them?

Member 11287991 6-Jan-15 9:39am

The page normaly should show a list of all uploaded files in the folder.
if a add one in the development folder it shows in production it doesn't so it leads me to think it has something to do with config but i can't seem to find what

ZurdoDev 6-Jan-15 9:44am

Does the backload control (I've never heard of it) display files? If so, yes, it's either a config issue or it's a permissions issue. You need to look at what account the IIS App pool is running as.

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deeper_ · Answer 1 · 2015-04-02T16:52:00

Unfortunately this may be a little late for you but I wanted to note this here because it is not made very clear on the site or in the demos. I just found out that there are some features that are only available in the paid versions.

These features work in development but not production - you need to check the Confguration section of the github repo[^] in the backload (configuration section)[^] to see if they are designated as only available with a paid version (license), where they will be marked like this: [Default: "Filesystem", Pro/Enterprise].

I can not say for sure, but it may be the case that you were using some features only available in paid versions. See the Backload FAQ Everything works locally but not on the production server[^] for details.