Delivery report problem during sms sending

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Hello

I use Ozeki ng to send sms through database user.

The problem: After sending the sms, its status will not be "delivered".

It remains "sent" despite the delivery reports arrive through the service provider connection.

I followed this setup guide carefully, I installed the database user again and again, but the problem is still alive.

Please, help me!!!!

Nakul

Posted 2-Feb-15 22:17pm

Member 11422652

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CHill60 3-Feb-15 5:24am

What statement did you use for the "Delivered" section?

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AaravG · Accepted Answer · 2015-02-03T21:17:00

Hello Nakul,

I have an idea that may helps you. In my opinion the „delivered” status does not appear in your database, because the match of returning delivery reports is probably switched out for the originally sent SMS.

You can setup the match this way:

1. Launch your SMS gateway
2. Click on Edit / Server preferences
3. Search the Advanced tab
4. Switch on the "Match delivery reports to original messages" checkbox

Thereafter the returning DLR will be matched to the original SMS, and the Database user also updates the status from „sent” to „delivered”.