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GeneralRe: Am I alone? Pin
Kornfeld Eliyahu Peter20-Jul-15 2:34
professionalKornfeld Eliyahu Peter20-Jul-15 2:34 
GeneralRe: Am I alone? Pin
Daniel Pfeffer20-Jul-15 3:44
professionalDaniel Pfeffer20-Jul-15 3:44 
GeneralRe: Am I alone? Pin
Richard Deeming20-Jul-15 7:46
mveRichard Deeming20-Jul-15 7:46 
GeneralWSO CCC OTD 20-07-2015 Pin
RossMW19-Jul-15 22:03
professionalRossMW19-Jul-15 22:03 
GeneralRe: WSO CCC OTD 20-07-2015 Pin
OriginalGriff19-Jul-15 22:12
mveOriginalGriff19-Jul-15 22:12 
GeneralRe: WSO CCC OTD 20-07-2015. A winner Pin
RossMW19-Jul-15 22:14
professionalRossMW19-Jul-15 22:14 
GeneralRe: WSO CCC OTD 20-07-2015. A winner Pin
P0mpeyBoy19-Jul-15 23:39
P0mpeyBoy19-Jul-15 23:39 
RantEuropcar at Manchester airport, my BIG RANT Pin
CPallini19-Jul-15 21:02
mveCPallini19-Jul-15 21:02 
After having carefully booked a compact car from Italy (about 200 £ for 11 days) I went to the rental village for picking it up.
The guy at the desk (let's call him with a fictious name, say "Mr. Balotelli") apparently decided I have to pay more and did his best to achieve the target.

Mr. Balotelli: "You need a Mercedes with automatic transmission, it's better, more comfortable".
Myself: "Nope, I don't want it, I'm used to manual transmission" (my own car is a compact car with manual transmission).

Mr.Balotelli: "OK, I see you have a little child, you need the boost seat".
Myself: "Nope, I have my own" (I carried it from Italy, because they charge, for rental, two-three times the cost of a brand new one).

Mr. Balotelli: "But you really need a GPS".
I: "I have it on my phone" (Similarly you can buy a brand new GPS with their charges for rental).

Mr. Balotelly, however, didn't stop his attempts: "I suggest you this car, instead the one you booked"
I: "Why?"
Mr.Balotelli: "Beacause it is a diesel one, you really need it, just 15 £ more, it is for your conveniece, you will soon save on petrol".
This time I felt in the trap and agreed on switching on the diesel model.
After proposing an addition insurance that I declined, Mr.Balotelli urged me to sign the ridicolously small 'contract' and got my credit card for payement.

So, what was the deal?
It wasn't 'just 15 £ more', it was an upgrade (bigger car I was not used to drive) priced 15 £ per day, total amount 165 £ for 11 days: it almost doubled the initial price.
On the top of it, I soon discovered petrol costs, more often than not) less than diesel oil in the UK (as opposite of Italy).

Now, while I know it was my fault (I had to read carefully the contract before signing it), I also recognize that Mr.Balotelli deceived me and his behaviour was far from what is expected from a honest clerk. I wonder if Europcar trains this way its employees.

While I'm not going to book anymore at Europcar, my advice is

1. Don't rent your car at Manchester airport Europcar.
2. If you ever meet Mr. Balotelli, don't trust him.
3. More generally, don't trust people telling you what is 'convenient for you'.

I have to say the car was OK, and the staff at return office was careful and helpful.

modified 20-Jul-15 4:41am.

GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
den2k8819-Jul-15 21:11
professionalden2k8819-Jul-15 21:11 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
CPallini19-Jul-15 22:54
mveCPallini19-Jul-15 22:54 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
Mark Parity19-Jul-15 21:14
Mark Parity19-Jul-15 21:14 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
CPallini19-Jul-15 22:43
mveCPallini19-Jul-15 22:43 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
Chris Quinn19-Jul-15 23:40
Chris Quinn19-Jul-15 23:40 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
chriselst20-Jul-15 5:17
professionalchriselst20-Jul-15 5:17 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
Daniel Pfeffer19-Jul-15 21:47
professionalDaniel Pfeffer19-Jul-15 21:47 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
CPallini19-Jul-15 22:44
mveCPallini19-Jul-15 22:44 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
OriginalGriff19-Jul-15 21:59
mveOriginalGriff19-Jul-15 21:59 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
CPallini19-Jul-15 22:54
mveCPallini19-Jul-15 22:54 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
Mycroft Holmes19-Jul-15 22:28
professionalMycroft Holmes19-Jul-15 22:28 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
CPallini19-Jul-15 22:58
mveCPallini19-Jul-15 22:58 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
F-ES Sitecore19-Jul-15 22:40
professionalF-ES Sitecore19-Jul-15 22:40 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
OriginalGriff19-Jul-15 22:43
mveOriginalGriff19-Jul-15 22:43 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
CPallini19-Jul-15 23:21
mveCPallini19-Jul-15 23:21 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
Munchies_Matt19-Jul-15 23:23
Munchies_Matt19-Jul-15 23:23 
GeneralRe: Europcar at Manchester airport, my BIG RANT Pin
CPallini19-Jul-15 23:33
mveCPallini19-Jul-15 23:33 

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