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GeneralRe: Umm does Win 10 Come with Secruity Essentials installed? Pin
User 171649215-Aug-15 8:32
professionalUser 171649215-Aug-15 8:32 
GeneralRe: Umm does Win 10 Come with Secruity Essentials installed? Pin
glennPattonWork315-Aug-15 8:39
professionalglennPattonWork315-Aug-15 8:39 
GeneralRe: Umm does Win 10 Come with Secruity Essentials installed? Pin
Rob Grainger15-Aug-15 13:39
Rob Grainger15-Aug-15 13:39 
GeneralRe: Umm does Win 10 Come with Secruity Essentials installed? Pin
User 171649215-Aug-15 22:09
professionalUser 171649215-Aug-15 22:09 
GeneralRe: Umm does Win 10 Come with Secruity Essentials installed? Pin
Richard Deeming17-Aug-15 3:51
mveRichard Deeming17-Aug-15 3:51 
GeneralRe: Umm does Win 10 Come with Secruity Essentials installed? Pin
Afzaal Ahmad Zeeshan15-Aug-15 9:57
professionalAfzaal Ahmad Zeeshan15-Aug-15 9:57 
GeneralRe: Umm does Win 10 Come with Secruity Essentials installed? Pin
glennPattonWork315-Aug-15 12:49
professionalglennPattonWork315-Aug-15 12:49 
GeneralHow not to rollout a new software product PinPopular
kmoorevs15-Aug-15 6:39
kmoorevs15-Aug-15 6:39 
I got back late last night from a customer location. It was a six hour drive home to recover from one of the worst planned software rollouts I have been a part of. The project already had a tight deadline when the customer moved up the launch by a full month.

It has been non-stop since mid-April on this project, during which we got very little feedback from the client despite having the application available for testing and approval for the last four months. Originally, we were to have 10 pilot sites for a month and phase in the remaining 50 sites on a schedule. Instead, we got 1 which did a really lousy job of actually using the application through a two-week test period providing very little feedback...not to mention there was not phase-in schedule and we went live with all 60 sites yesterday. OMG | :OMG:

I figured it might be a little hectic, and we might have a few hiccups, but I was totally unprepared for the onslaught of phone calls about problems they were having. Two people were fielding the back to back phone calls and bombarding me with questions and giving me post-it notes with issues, all reporting major problems with the software. It didn't take long to figure out that a database join in a stored proc was to blame...the day before, the client had asked for some of the options to be removed from a setup screen. Since those options were isolated to a database table and were no longer needed, a developer (who I shall not name here) thought it would be a good idea to comment out the code that created the record in the now defunct table...you know, save a transaction, and all that unnecessary processing...

By the time we caught the error and fixed it, the issue had been compounded when the users failed to see the new item in the list and assumed it didn't get created (can you say duplicates?) This of course, led to confusion when the real problem was corrected, only to now reveal the ugly consequences which now have to be cleaned up over the weekend...not to mention fixing quite a few programming/design flaws that helped lead to the chaos. Sigh | :sigh:

I generally keep my composure, but by 4 PM (knowing I had a 6 hour drive home) I reached a breaking point and posed the rhetorical question to those with hearing distance 'Does anyone have a gun!!!'... thinking 'uh-ho, that was supposed to be my inner voice!...did I really just say that out loud?'

I suppose it could be worse...half of the sites were able to get through it without a problem. Smile | :)
"Go forth into the source" - Neal Morse

GeneralRe: How not to rollout a new software product Pin
Ron Anders15-Aug-15 7:11
Ron Anders15-Aug-15 7:11 
GeneralRe: How not to rollout a new software product Pin
CDP180215-Aug-15 8:24
CDP180215-Aug-15 8:24 
GeneralRe: How not to rollout a new software product Pin
DJ van Wyk16-Aug-15 20:55
professionalDJ van Wyk16-Aug-15 20:55 
GeneralRe: How not to rollout a new software product Pin
BrainiacV17-Aug-15 4:38
BrainiacV17-Aug-15 4:38 
GeneralRe: How not to rollout a new software product Pin
Kirk 1038982117-Aug-15 6:16
Kirk 1038982117-Aug-15 6:16 
GeneralMy birthday is tomorrow! Pin
Brisingr Aerowing15-Aug-15 3:42
professionalBrisingr Aerowing15-Aug-15 3:42 
GeneralRe: My birthday is tomorrow! Pin
OriginalGriff15-Aug-15 3:50
mveOriginalGriff15-Aug-15 3:50 
GeneralRe: My birthday is tomorrow! Pin
Brisingr Aerowing15-Aug-15 3:58
professionalBrisingr Aerowing15-Aug-15 3:58 
GeneralRe: My birthday is tomorrow! Pin
User 1106097915-Aug-15 4:07
User 1106097915-Aug-15 4:07 
GeneralRe: My birthday is tomorrow! Pin
OriginalGriff15-Aug-15 4:18
mveOriginalGriff15-Aug-15 4:18 
GeneralRe: My birthday is tomorrow! Pin
Brisingr Aerowing15-Aug-15 6:27
professionalBrisingr Aerowing15-Aug-15 6:27 
GeneralRe: My birthday is tomorrow! Pin
PIEBALDconsult15-Aug-15 9:10
mvePIEBALDconsult15-Aug-15 9:10 
GeneralRe: My birthday is tomorrow! Pin
Michael Martin15-Aug-15 15:07
professionalMichael Martin15-Aug-15 15:07 
GeneralRe: My birthday is tomorrow! Pin
908236515-Aug-15 11:03
908236515-Aug-15 11:03 
GeneralRe: My birthday is tomorrow! Pin
Michael Martin16-Aug-15 4:21
professionalMichael Martin16-Aug-15 4:21 
GeneralRe: My birthday is tomorrow! Pin
Afzaal Ahmad Zeeshan15-Aug-15 3:55
professionalAfzaal Ahmad Zeeshan15-Aug-15 3:55 
GeneralRe: My birthday is tomorrow! Pin
Mike Hankey15-Aug-15 4:37
mveMike Hankey15-Aug-15 4:37 

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